What are the responsibilities and job description for the Wireless Client Associate position at Crescent National Consulting?
Our San Antonio-based team specializes in delivering customer-centric business development solutions to a diverse range of clients. We help brands expand their market presence by providing innovative sales strategies that connect businesses with their everyday customers. We recently secured a major contract with AT&T to support the execution of a customer outreach campaign, and we are seeking a qualified Wireless Client Associate to join our team. This is a client-facing position responsible for delivering high-quality sales presentations, building lasting relationships with customers, and driving brand loyalty.
Wireless Client Associate Key Responsibilities:
- The Wireless Client Associate will engage directly with potential and existing customers, conducting comprehensive product presentations tailored to meet their specific needs.
- Develop and maintain strong relationships with customers to enhance brand loyalty, customer satisfaction, and retention.
- Demonstrate a thorough understanding of AT&T’s products, services, promotions, installation processes, and account support offerings.
- Serve as the primary point of contact for all customer inquiries and ensure a smooth onboarding experience for new customers.
- Process customer orders accurately, maintain detailed records of interactions, and comply with all internal policies and regulations.
- Provide exceptional customer service by building rapport, resolving issues, and fostering trust with customers.
- Identify opportunities for future business growth, sales and referrals through relationship-building techniques.
Wireless Client Associate Qualifications:
- Wireless Client Associate must have 1-2 years of experience in a customer service, sales, or client-facing role.
- Experience in retail, hospitality, or a similar industry is highly valued.
- Strong ability to build and maintain positive relationships with customers, colleagues, and clients.
- Must be available to work on-site at our San Antonio corporate office.
- Eager to be part of a growing organization that values employee development and well-being.
- Excellent communication, presentation, and negotiation skills are essential for success in this role.
We are seeking a motivated Wireless Client Associate with a results-driven, “roll up your sleeves” attitude. The ideal candidate is solution-oriented, thrives in a fast-paced sales environment, and is committed to delivering exceptional customer service. If you are looking to be part of an energetic and growing team, this role is perfect for you!
Job Type: Full-time
Pay: $48,000.00 - $58,000.00 per year
Benefits:
- Employee discount
Shift:
- Day shift
Work Location: In person
Salary : $48,000 - $58,000