Office Manager/Office Administrator

Hourly: $20-$25 (negotiable depending on experience)

Job Overview:
We are seeking a highly organized and detail-oriented Office Manager/Clinical Psychology Assistant to oversee the daily operations of our main Orlando office while providing remote support to our other locations in Vero Beach, Orange City, and Melbourne. This role requires excellent multitasking abilities, professionalism, and strong communication skills to ensure a seamless experience for our clients and clinicians. The ideal candidate will have a background in medical or clinical office administration, be comfortable handling sensitive client information, and thrive in a fast-paced environment.

Key Responsibilities:

• Front Desk & Client Relations:
• Greet clients with warmth and professionalism upon arrival.
• Answer phone calls and direct inquiries to the appropriate department for scheduling, rescheduling, or general assistance.
• Confirm client appointments and send necessary reminders.
• Provide exceptional customer service, ensuring client comfort and confidentiality.
• Administrative Duties:
• Manage daily office operations, ensuring smooth workflow.
• Handle faxing, scanning, and filing of clinical reports and client documentation.
• Maintain accurate client records and update electronic health systems as needed.
• Coordinate communication between multiple office locations via phone and email.
• Process incoming and outgoing correspondence in a timely and professional manner.
• Support for Clinicians & Psychologist:
• Assist psychologists and clinicians with administrative tasks, including preparing necessary paperwork.
• Ensure all required documents are completed and available prior to sessions.
• Provide support with insurance verification and billing inquiries as needed.
• Operational Efficiency & Problem-Solving:
• Troubleshoot scheduling conflicts and resolve client concerns efficiently.
• Maintain office supplies inventory and ensure all equipment functions properly.
• Uphold HIPAA compliance and confidentiality standards in all interactions.
• Identify areas for improvement in office operations and implement solutions.

Qualifications:

• Prior experience in a medical, mental health, or clinical office setting is highly preferred.
• Strong organizational skills with keen attention to detail.
• Ability to multitask, prioritize, and handle a fast-paced work environment.
• Excellent problem-solving skills and ability to make sound decisions under pressure.
• Professional and compassionate communication skills.
• Proficiency in Microsoft Office, scheduling software, and electronic health records (EHR) systems.
• Knowledge of HIPAA regulations and confidentiality practices.
• Ability to work independently while also being a team player.

Schedule & Work Environment:

• Full-time position based in the Orlando office.
• Remote assistance for Vero Beach, Orange City, and Melbourne via phone and email.

Compensation & Benefits:

• Competitive salary based on experience.
• Professional development opportunities.
• Supportive and collaborative work environment.

If you are an organized, dedicated, and compassionate individual who enjoys contributing to a mental health team, we encourage you to apply! Please submit your resume detailing your relevant experience or email crescenttherapy@yahoo.com

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Ability to Commute:

• Orlando, FL 32804 (Preferred)

Work Location: In person

Salary : $20 - $25