What are the responsibilities and job description for the Sales Coordinator position at Crescent?
The Sales Coordinator plays a crucial role in the hotel's success by serving as a direct link between the front desk and the sales team. This position involves assisting with incoming reservation calls for groups and meetings, managing contracts and room blocks, and ensuring effective communication with the hotel team to meet the expectations of sales clients.
Responsibilities
Be one of the first points of contact for incoming sales calls, responding quickly and professionally to all internal partners and external customers.
Deliver clear and concise communication representative of Concord Hospitality via all avenues of communication.
Demonstrate excellent time management, self-motivation, proactive planning, and organizational skills with a keen focus on detail.
Complete assigned tasks and responsibilities, including managing room blocks, client notifications, group resumes, event orders, and billing details.
Assist with various aspects of pre-event, main event, and post-event details, tracking and communicating particulars of each assigned event and group.
Gain knowledge of the hotel's food and beverage products, pricing, presentation, and function space details related to group and event success.
Learn and use digital sales systems and conceptual sales processes, understanding the hotel's sales strategies.
Participate in and report out at necessary internal meetings, conference calls, and training communications required for the position.
Work collaboratively to foster teamwork and make decisions that align with hotel goals.
Advocate for personal career development and training opportunities.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
