Description

POSITION SUMMARY: Responsible for administering human resources policies and programs, balancing employee advocacy and operating needs. Promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Build credible relationships to provide comprehensive HR support directly or indirectly to employees, supervisors, and executives in assigned HR functional areas driving organizational effectiveness. Involved in solving complex HR-related issues and works independently with minimal guidance. Acts as a resource for all levels of organization.

KEY DUTIES AND RESPONSIBILITIES

• HR Functional Assigned Areas: HR policy and process administration, Stay & Exit Interviews, HR compliance & survey readiness, employee accommodations, injury and illness management, employee leave administration, employee relations, supervisor coaching, employee data/workforce analysis and Human Resource Information System, (HRIS).
• HRIS Assigned Areas: User Access Groups, Permission Profiles, Notification Center, Organizational Relationships, Analytics & Reports, Government & Compliance including FMLA and Workplace Injury and Illness as well as Performance Management, Performance Discussion Forms, Personnel Action Forms, and Make Employee Changes.
• Oversees and manages assigned areas in their entirety and acts as the main point of contact.
• Balances daily incoming requests via walk-in, phone and email from employees, middle managers, chiefs, and external entities to meet these demands along with planned commitments defined in HR Strategic plan in assigned areas.
• Create content and train employees, middle managers, and senior leaders on assorted topics
• Cross train on all HR services to provide coverage on key requests for HR team absences
• Provide guidance to all levels of organization on human resources issues, employment law, and develop innovative programs and initiatives to meet management and organizational needs.
• Generate solutions and implements with input from HR Director.
• Assure company policies are administered fairly and consistently.
• Effectively communicate human resources policies, programs, processes, and procedures.
• Conduct regular, recurring meetings with respective departments, business units, or groups to align HR activities with organizational objectives
• Perform advanced functions in assigned areas such as providing support and advice regarding leaders conducting investigations in their departments, job-related conflicts, problem solving, dispute resolution, managing employee performance issues, review, and assessment of termination requests; conduct stay and exit interviews.
• Partner with compliance director, employees, supervisors, and chiefs on formal complaint complex/sensitive employee related investigations.
• Resolve standard employee relations issues, escalating to HR Director, as necessary.
• Manage the administration of all Leave of Absence programs and processes including transitional work and accommodations. Work closely with payroll staff.
• Conduct new hire orientation and other HR related programs as needed.
• Perform HRIS actions to design/develop/deploy/maintain assigned areas of responsibility.
• Assist with processing of Personnel Action Form Requests.
• Maintain and monitor Position Management/Job Descriptions database, ensuring consistency amongst Job Descriptions, including reviews of Job Classification.
• Perform audit and compliance functions as required in assigned areas for survey readiness.
• Maintain employee records in compliance with state and federal requirements.
• Assist in the execution of compensation administration in partnership with executives.
• Develops, through daily course of work, ways to make processes more efficient and streamlined.
• Assist with carrying out process improvement changes identified.
• Works collaboratively with Talent Acquisition, Total Rewards, and Training Development on projects, goals and initiatives as determined by HRD.
• Facilitates the process for requesting and/or reallocating FTE by partnering with supervisor, department chief, CEO, and the Finance team.
• Participates in and executes successful completion of required regulatory reporting and data management as assigned by HRD.
• Ensures that programs are conducted in accordance with company's policies and procedures.
• Create presentations and train on human resource partnership on policies and processes.
• Conduct research to determine the effectiveness of programs and policies.
• Develop and propose improvement to policies, programs, and procedures to improve the effectiveness of human resources and operations.
• Owns all required to provide timely and efficient services in assigned areas
• Performs consultative conversations with employees, middle managers, and chiefs diagnosing need to provide efficient and timely services.
• Conducts administrative work involving the human resources functions and records.
• Ensures that services are provided in accordance with policies, procedures, and labor laws
• Analyzes and provides advice to middle managers and chiefs on methods and approaches to resolving issues and developing solutions.
• Conduct research to determine effectiveness and propose improvement to HR services
• Assist with evaluation and implementation of revised human resources policies.
• Designs, develops, and deploys strategies with key stake holder’s input
• Track trends and developments in assigned functional areas for continuous improvement.
• Conduct studies, perform research, and prepare reports.
• Participate in working groups, teams, and committees.
• Manage special projects.
• All other duties as assigned.

POSITION REQUIREMENTS

Minimum Qualifications Required

• Education Required: Master’s degree from an accredited college or university with a major in Business Administration, Human Resource Management, Psychology, or related field
• Years of Experience with master’s degree Required:
• 4 years of progressively challenging HR experience in different HR roles
• 2 years of experience in specialized HR role such as Trainer, HRIS Administrator, Recruiter, Employee Relations Specialist, Benefits Specialist, etc.
• 1 year of experience in an HR Generalist role

OR

• Education Required: Bachelor’s degree from an accredited college or university with a major in Business Administration, Human Resource Management, Psychology, or related field
• Years of Experience with bachelor’s degree Required:
• 5 years of progressively challenging HR experience in different HR roles
• 3 years of experience in specialized HR role such as Trainer, HRIS Administrator, Recruiter, Employee Relations Specialist, Benefits Specialist, etc.
• 2 years of experience in an HR Generalist role

OR

• Years of Experience without bachelor’s degree Required:
• 6 years of progressively challenging HR experience in different HR roles
• 4 years of experience in specialized HR role such as Trainer, HRIS Administrator, Recruiter, Employee Relations Specialist, Benefits Specialist, etc.
• 3 years of experience in an HR Generalist role

Preferred Requirements

• WaW-Certified Compensation Professional
• WaW-Certified Benefits Professional
• SHRM-Certified Professional
• SHRM-Senior Certified Professional
• HRCI-Professional in Human Resources
• SHRM-Certified Professional
• LEAN Six Sigma-Green Belt
• LEAN Six Sigma-Change Champion

SKILLS & COMPETENCIES

• Position requires Cultural Awareness, Ethical Practice, Business Acumen, Communication, Critical Evaluation, HR Expertise, Consultative Approach, and Relationship Management skills
• Ability to manage multiple projects, set priorities and work independently.
• Knowledge of federal and state law governing employment practices.
• Ability to present information clearly and professionally to varying levels of individuals.
• Must have computer skills and dexterity required for data entry and retrieval of information.
• Ability to develop reports from HRIS system, analyze data and present findings.
• Advanced knowledge of Excel including formulas, V Lookup and Pivot Tables.
• Necessary technical skills to use incident reporting system and Microsoft software.

ESSENTIAL PHYSICAL REQUIREMENTS

• Full-time position working normally Monday through Friday, 8:30am to 5:00pm. Occasional work outside of normal business hours may be required based on service needs.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
• This is a sedentary role; however, position requires the ability to lift files, open filing cabinets and bend or stand on a stool, as necessary.

Qualifications