What are the responsibilities and job description for the Customer Service Rental Car Agent position at Crest Nissan Of Frisco?
RENTAL AGENT, FULL-TIME BENEFITS
At Crest Nissan
The Rental Agent provides a superior, friendly, and efficient transaction (at time of rental and return) using the company approved sales and service techniques. Facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
Requirements and Competencies:
Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
Ensure that the return date and time on the rental agreement is accurate.
Prepare all rental and return documents accurately and completely.
Qualify each customer using our company rental requirement guidelines.
Answer the phones to assist customers in a friendly, helpful and prompt manner.
Assist customers by effectively resolving customer service issues.
Maintain a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
Ability to use a computer.
Basic math skills including the ability to calculate numbers, correct entries, count, and reconcile cash drawers/banks, and post to records.
Well-groomed, professional appearance
Positive Attitude and self-disciplined'
'
Work Remotely
- No
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $18