Customer Experience Team Leader (Branch Manger)

Job Overview
Branch Manager, with Five to Seven (5-7) years' experience, and or training; or equivalent combination of education and experience in Banking. High school diploma or general education degree (GED).

Responsibilities

• Overall success of the branch, including in -branch and digital customer and employee experience, transactions/operations, and relationship development.
• Responsible for profitability of the branch and proactively leads the branch team to achieve annual relationship development goals and operational objectives.
• This position is ideal for an employee who is skilled and comfortable in expanding existing customer relationships.

Skills

• Good mathematical skills and reasoning ability.
• Thorough communication skills for customers and in house colleagues.
• Able to coach and cross train staff.
• Enchance customer experiences by product knowledge and implementation.
• Ability to prioritize various tasks. Cross training and coaching skills.
• Computer Proficiency requirements - Proficient in all systems necessary for role including but not limited to:
• ABA learning Managment System
• Adobe PDF
• Customer Profile Manager (CPM)
• DNA
• Microsoft Office Suite
• Online and mobile banking

Job Duties:

• Adheres to and ensures staff to all applicable Federal and State Laws and regulations as well as company policies and procedures that govern and safeguard the bank and its customers.
• Actively participates and positively influences coworkers in all interactions including meetings, working groups, and other company activities.
• Performs other duties for the Bank as assigned at Manamgment's discretion.

Join us as we strive to create an outstanding customer experience that sets us apart from the competition!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Microsoft Office: 1 year (Required)
• Sales: 5 years (Required)

Ability to Commute:

• Wildwood, NJ 08260 (Required)

Ability to Relocate:

• Wildwood, NJ 08260: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $25