What are the responsibilities and job description for the Peak Time Teller / Customer Experience Associate position at Crest Savings Bank?
Crest Savings Bank is accepting resumes for Peak Time Teller / Customer Experience Associate.
JOB SUMMARY
Receives and pays out money, keeps records of money and negotiable instruments involved in financial transactions; contributes to a positive, professional atmosphere; and safeguards all confidential information by performing the following duties.
KEY RESPONSIBILITIES
- Performing teller duties, and adhere to teller limits.
- Proficient knowledge in DNA / Banks policies and procedures
- Complete teller maintenance/transactions on customer accounts
- Completes the ATM disbursement and balance the daily deposits
- Maintains the Coin Machine maintenance and daily settlement
- Cross train staff on coin machine, ATM transactions and any other applicable procedures
- Help customers with questions
- Verify incoming cash for accuracy and authenticity
- Complete balancing procedures at the end of shift
- Complete annual compliance training
- Follow all security guidelines, confidentiality
- Adhere to all BSA requirements, OFAC guidelines
- Updating AML daily with coin orders/currency exchanges
- Referrals to Commercial Lending, Residential lending, and Crest Wealth Management
ESSENTIAL DUTIES
- Set an example to subordinates by following the appearance and dress guidelines of the bank to project an image of professionalism.
- Exhibit an overall friendly, professional attitude to co-workers (and applicants.)
- All employees are expected to practice proper and pleasant phone etiquette.
- Greets/welcomes customers in a friendly, professional manner.
- Follow all security guidelines set forth by Crest Savings Bank including safeguarding customer confidentiality.
- That other duties may be assigned accordingly, when necessary, in your current department or other departments when there is a need at management discretion.
EDUCATION and/or EXPERIENCE Five years related experience and/or training at least 1 year bank teller experience; or equivalent combination of education and experience; or high school diploma or general education degree (GED).
AA/EOE/M/F/H/V
Job Type: Part-time
Pay: $17.00 per hour
Benefits:
- Employee assistance program
- Opportunities for advancement
- Paid sick time
- Paid time off
- Tuition reimbursement
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Banking: 1 year (Preferred)
- Cash handling: 1 year (Required)
- Customer service: 1 year (Required)
Ability to Commute:
- Wildwood, NJ (Required)
Work Location: In person
Salary : $17
