What are the responsibilities and job description for the Housekeeping Aide position at Crestline Hotels & Resorts?
We are looking for a professional, energetic Housekeeping Aide. They will have the goal of daily creating a clean and orderly environment for guests, which will directly strengthen the reputation of the Hampton Inn & Suites by Hilton El Paso Airport hotel managed by Crestline Hotels & Resorts.
Benefits Available For Full-Time
The Housekeeping Aide cleans and maintains all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. He/she will provide linen supplies for Room Attendants and stock floor closets. He/she delivers and retrieves items requested by guests and Floor Supervisor.
Key Duties & Responsibilities
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Benefits Available For Full-Time
- Health & Wellness Plans
- 401K Matching
- Generous Personal Leave Plan
- Travel Discounts
The Housekeeping Aide cleans and maintains all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. He/she will provide linen supplies for Room Attendants and stock floor closets. He/she delivers and retrieves items requested by guests and Floor Supervisor.
Key Duties & Responsibilities
- Check assigned floor closets and complete linen requisition to replenish linen supplies.
- Stock linen carts with linen and supplies. Transport linen carts to appropriate floor closets and stock according to diagram.
- Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
- Remove all dirty linen from assigned Room Attendant's carts and closets and place in laundry chute.
- Remove all dirty glassware from assigned Room Attendants' carts and closets. Transport to Stewarding. Return clean and capped glasses to floor closets in racks.
- Clean designated areas with proper chemicals, tools, and equipment
- Wipe down all surfaces of vending machines, ice machines, laundry machines/counters/shelves.
- Ensure that nothing is stored in stairwells.
- Transport any Room Service trays/items in guest hallways to service elevator landings.
- Check under furniture for debris and remove if present.
- Inspect condition of all furniture for tears, rips and stains and report damages to Supervisor.
- Dust and polish all woodwork.
- Remove all dust, debris, and foreign particles from upholstered furniture, including crevices and under cushions.
- Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents.
- Clean all lamps, light fixtures, and light switches; check for proper working condition.
- Remove dust, spots and smears from windows, frames, and ledges; wash windows as assigned.
- Remove dust, grease and smears from house/public phones and reposition properly.
- Remove dust on drapes weekly and realign to correct position daily.
- Inspect condition of planters and plants; remove debris, polish planters.
- Remove dust, dirt, marks and fingerprints from doors and door frames.
- Remove stains, scuff marks, and dust from baseboards, ledges, and corners.
- Polish all brass surfaces.
- Empty trash containers, ashtrays and ash urns in public areas.
- Remove trash; debris and cobwebs from balconies/patios.
- Empty vacuum cleaner bags, replace and clean machines.
- Provide timely delivery of any items requested by guests. Retrieve items from guest rooms and return to proper storage areas.
- Transport guest laundry and dry cleaning to correct guest rooms.
- Handle guest requests for shoeshines as assigned; retrieve shoes from guest room, shine shoes and return to guest room.
- Report any damages or maintenance problems to the Supervisor.
- Turn over any lost and found items to the Supervisor.
- Ensure security of guest room access and hotel property.
- Make up cribs and rollaway beds; transport to designated rooms.
- Turn mattress and box springs according to rotation schedule.
- Stock Housekeeping department supplies.
- Assist Lobby Attendant as assigned.
- Some high school education preferred.
- No prior experience required.
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