Business Development Manager - Business Development Center

CRESTMONT AUTOMOTIVE IS LOOKING TO ADD A Business Development Manager TO OUR SALES TEAM AT OUR CRESTMONT BUICK GMC STORE LOCATED IN BEACHWOOD, OHIO!

WHY WORK AT CRESTMONT?

• 3 Health Insurance options to choose from
• Vision & Dental Insurance
• No Sunday work, we're closed!
• Paid Holidays
• Paid time off
• 401(k) plan and employer matching
• Health Savings Account
• Flexible Spending Account
• Opportunities for advancement
• Supplemental Insurance offered (life, short-term disability, accident, etc.)
• Other Employee engagement activities

It's a people-oriented, fast paced business that offers incredible earning potential and performance-based promotions. Exciting careers and opportunities are made possible because how far you go is up to you! Start your career with Crestmont Automotive today!

JOB SUMMARY
We are currently seeking an experienced, motivated, and energetic professional to manage our BDC/Internet Department. This position will be responsible for managing all aspects of the department including handling internet leads, inbound and outbound phone calls, customer retention and acquisition. 

The ideal candidate has dealership/ automotive experience. They must have a strong understanding of today's technologies, a strong sales aptitude, and a willingness to give excellent customer service. Excellent communication and interpersonal skills and strong leadership and motivational skills are essential.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

JOB RESPONSIBILITIES:

• Communicate effectively with internet customers within established time frames
• Respond to new leads in a timely manner
• Assist customers by answering their questions and helping them demo, select and purchase the right vehicle for their needs
• Knowledgeable of customers service environment
• Hire, schedule, train, supervise and build an BDC/Internet Staff
• Responsible for assuring customer satisfaction to highest standards
• Assist sales staff to manage deals from start to finish
• Provide Internet sales reports for the management team
• Attend product and sales training and continuing education on Sales Processes & Products
• Maintain a sold customer follow-up system that encourages repeat and referral business to contribute to customer satisfaction

JOB REQIREMENTS:

• Highschool Diploma or GED
• 2 years in a lead/senior level position highly preferred
• 2 years dealership customer service experience preferred but not required
• 1 year portfolio management experience preferred but not required
• Ability to lead sales staff
• Ability to be a self-starter

Job Type: Full-time

Pay: $45,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Supplemental Pay:

• Bonus opportunities
• Commission pay

Work Location: In person

Salary : $45,000 - $85,000