What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Crestmont Cadillac Corp.?
Family owned and operated, Crestmont has been a Cleveland landmark since 1973. We've built our company on our core values of People, Positive Attitude, Effort, Accountability and Continuous Improvement. We learn something today so we can be better tomorrow.
We are a customer service-driven organization that just happens to be in retail automotive sales, service and collision repair. Our world-class staff is what differentiates us from our competition and the reason for our success. Award-winning spirit is in our culture.
Why work at Crestmont Automotive?
- 3 Health Insurance options to choose from
- Vision & Dental Insurance
- No Sunday work, we're closed!
- Paid Holidays
- Paid vacation
- Health Savings Account
- Flexible Spending Account
- 401(k) plan and employer matching
- Opportunities for personal and professional growth
- We will provide you the infrastructure to be the best
- Supplemental benefits offered; life insurance, short-term disability, accident insurance
Our Associates:
We know that you have many choices for your next job but at Crestmont we are passionate about finding great people who want to be a part of something truly special. It isn’t every day you find a career that inspires and challenges you to be the best. Wouldn’t you like to wake up every morning with the opportunity to ask yourself how good you want to be today? If that idea ignites something in you, if you are drawn to the challenge of making everyday more exceptional than the last, please apply.
SUMMARY:
Provide an exceptional customer service experience to all Collision Center customers on the phone, in person and throughout the entire repair process. Provide administrative support to the daily operations of the collision center.
Essential Job Duties
- Properly greet customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required.
- Effectively communicate with customers, and provide updates on their repair with phone calls and emails
- Accounts/Receivable
- Create Bodyshop packets
- Open/close jobs
- Handle customer drop offs
- Assist Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries
- Other duties as assigned
Skill/Requirements
- High school diploma or GED
- Must be at least 18 years of age
- Must have a valid driver's license and be eligible for coverage under company insurance policy (Not an excluded driver)
- Ability to effectively communicate with others, oral and written
- Organization and multi-tasking skills
- Good time management
- Ability to adapt easily to fast-paced environment
Physical Requirements / Working Conditions
Position is based in a normal shop environment. Daily activity may consist of sitting and standing for extended periods of time, physical activity such as reaching below and above shoulder level, kneeling, bending, squatting and carrying objects up to 50 pounds. The working environment consists of exposure to fumes, chemicals and dust.
CRESTMONT AUTOMOTIVE IS AN EQUAL OPPORTUNITY EMPLOYER.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $17 - $18
