What are the responsibilities and job description for the Concierge Attendant position at Crestview Management, LLC?
Concierge Attendant
Location: Greensboro, NC, 27401
Skills: hospitable, dependable, organized, team oriented, friendly, evening/morning availability
We are seeking a hospitable and dependable Concierge Attendant to join our team. The successful candidate will be organized, team oriented, and friendly. The Concierge Attendant will be responsible for providing exceptional customer service to our guests and residents.
Responsibilities:
- Greet guests and residents in a friendly and professional manner
- Assist with check-in and check-out procedures
- Answer phone calls and respond to emails
- Provide information about the local area and attractions
- Assist with scheduling appointments and reservations
- Maintain a clean and organized lobby area
- Handle guest complaints and resolve issues in a timely manner
- Collaborate with other team members to ensure a positive guest experience
Requirements:
- High school diploma or equivalent
- Prior experience in customer service or hospitality
- Excellent communication and interpersonal skills
- Ability to work in a team environment
- Flexible availability, including evenings and mornings