What are the responsibilities and job description for the Assistant Director Admissions position at Crestwyn Behavioral Health?
Essential Functions
- Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
- Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
- Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.
- Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.
- Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.
- Perform follow-up communication functions and generate recommendations for organizational leadership.
- Provide orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
- Serve as a clinical liaison with referral sources.
- Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
- Ensure that the department is up to date on and compliant with new laws and regulations.
- Train and supervise staff.
- For assigned shift will plan, assign, supervise, and perform required duties to ensure patient safety and the efficiency of the department.
- Prioritization of potential admissions, considering patient needs and the facility’s capability and capacity to meet that needs in the most appropriate manner.
- Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.
- Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members.
- Ensure that EMTALA log, if applicable, is completed for each patient seen by admissions.
- Participate in staff training by serving as a preceptor for new admission team employees.
- Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
- Perform other functions and tasks as assigned.
- Bachelor’s degree in a social services field is required.
- Master’s degree in a social services field or RN preferred.
- Two or more years’ experience in a healthcare admissions role is preferred.
- May require licensure by the state for this position.
- CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
- First aid may be required based on state or facility.
