Demo

Talent Acquisition Manager

Crew NY
New York, NY Full Time
POSTED ON 2/23/2025
AVAILABLE BEFORE 5/21/2025

We are seeking an internal recruiter to join our hospitality group!

VENUE

Crew

Crew is an innovative hospitality group that creates and operates experience focused restaurants and nautical ventures in New York and beyond.

With a focus on stunning locations, committed employees, engaged leadership, and appealing food and beverage offerings, Crew has created an outstanding work environment with leading industry pay and great opportunities for advancement.

Crew is built on a simple premise : creating experiences that we love and sharing them with the world. Whether it's sipping cocktails on a historic schooner overlooking New York Harbor or enjoying sustainable oysters in a cozy New Orleans hideaway, we focus on making the places we wish existed.

Crew's award-winning restaurants include Grand Banks (Tribeca), Holywater (Tribeca), Pilot (Brooklyn Heights), High Tide (Dumbo), Drift In (West Village), Island Oyster, (Governors Island), and Seaworthy (New Orleans). And there are more on the way.

Crew's flagship restaurant, Grand Banks, was named "The Absolute Best Waterfront Restaurant in New York" by New York Magazine, one of the "Best Waterfront Restaurants in the World" by CNN Travel, "Best Outdoor Dining in New York City" by The Village Voice, "Best Oyster Bar in New York City" by The New York Observer, and one of the "Three Best Bars in New York" by Conde Nast Traveler.

Seaworthy topped Eater's monthly Heatmap of New Orleans Restaurants for six months post opening, and was named "Seafood Restaurant of the Year" by New Orleans Magazine, and one of New Orleans "Five Best New Restaurants" by the Times Picayune.

Vogue has named Grand Banks, Island Oyster, and Pilot the top three places to drink outside in New York City; AM New York named Pilot the Best Boat Bar in New York City; and Island Oyster was nominated for a James Beard Foundation Award for Restaurant Design.

Holywater, Crew's most recent venture, spent it's first six months on Eaters list of NYC's Hottest New Cocktail bars and it's launch was celebrated by The New York Times, Town & Country, Elle Decor, and more.

DETAILS

Job Overview

Position Summary

The Talent Acquisition Manager will source, interview, and place individuals between our six currently operational venues and forthcoming concepts based on the changing needs of the business. The Talent Acquisition Manager will focus on maintaining staffing levels of hourly service employees, both front and back of house, and support management teams with their hiring needs. This position will be onsite, based out of our Manhattan office with travel to different venues in the city as needed.

The perfect candidate will be :

  • A collaborative and highly communicative individual who naturally possesses open-minded curiosity
  • Able to manage competing priorities with tasks coming from various sources based on the directives from senior leadership and business goals
  • Incredibly organized, detail oriented, and able to adjust quickly to changes
  • Hospitable, an efficient worker, able to maintain composure under pressure, and comfortable working both independently and in a team
  • An experienced interviewer with significant hiring experience
  • Proficient with technology
  • Multilingual a plus! Spanish and French are particularly helpful

Essential Duties & Responsibilities

  • Sourcing, qualifying, and interviewing candidates
  • Maintaining proprietary applicant tracking system with accurate and up to date information, and auditing frequently
  • Leveraging recruiting resources to create and maintain candidate engagement
  • Screening applications and selecting candidates to interview, reviewing resumes and applications to assess qualifications and alignment with job requirements for various roles
  • Interviewing consistently to maintain an active talent pool at all levels of the business (hourly front of house, hourly back of house, venue management, kitchen management, and administrative roles)
  • Coordinating final interviews with hiring managers as appropriate
  • Providing written and verbal follow up communication quickly to internal teams and candidates
  • Collaborating with HR and Leadership to maintain accurate job descriptions, assessment questions, and interview questions
  • Matching individuals from an internal talent pool to openings within our organization
  • Partnering with venue and department managers to identify desirable skills, experience, and traits for their teams
  • Coordinating the hiring process from application receipt to the offer stages
  • Assisting with transfers as needed to increase retention and promote employee development
  • Following recruitment best practices as defined by law and business protocols, and providing recommendations to senior leadership
  • Minimum Qualifications

    Tier 1 - Up to $120,000

  • Minimum of 4 years of successful documented experience in a recruiting role
  • Significant experience reviewing resumés, conducting interviews, and building strong teams
  • Experience with various ATS and HRIS softwares
  • Familiarity with restaurant talent needs for both front of house and back of house roles
  • Confident in implementing initiatives as developed in collaboration with senior leadership; self-motivated
  • Proven track record of completing tasks in a timely manner while maintaining expert organization
  • Robust knowledge of both back of house and front of house needs, roles, and responsibilities
  • Demonstrated expertise in fully staffing restaurants with both FOH and BOH employees
  • Proven track record of liaising with applicants from initial submission through offer acceptance
  • Detailed knowledge of industry regulations, health and safety standards, and compliance requirements
  • Strong technology systems experience and willingness to learn new platforms quickly
  • Comprehensive knowledge and understanding of recruitment best practices and venue management relation best practices
  • Commitment to working a minimum of 50 hours per week, with flexibility to adapt to the operational needs of the business
  • Exceptional problem-solving and decision-making skills
  • Proficiency in Spanish (French or other a plus)
  • Tier 2 - $90,000 to $105,000

  • 2-3 years of successful documented experience in an recruiting role
  • Significant experience reviewing resumés and conducting interviews
  • Experience with various ATS and HRIS softwares
  • Familiarity with restaurant talent needs for both front of house and back of house roles
  • Proven track record of completing tasks in a timely manner while maintaining organization in comparable role or other administrative position
  • Complete understanding of recruitment cycle and ability to deliver results as directed by senior leadership
  • Comprehensive knowledge of back of house and front of house roles and responsibilities
  • Demonstrated expertise in staffing for high volume restaurants
  • Proven track record of liaising with applicants from initial submission through offer acceptance
  • In-depth knowledge of industry regulations, health and safety standards, and compliance requirements
  • Strong technology systems experience and willingness to learn new platforms quickly
  • Comprehensive knowledge and understanding of best practices in employee relations between manager and employee, and recruiter and employee
  • Commitment to working a minimum of 50 hours per week, with flexibility to adapt to the operational needs of the business
  • Exceptional problem-solving and decision-making skills
  • Proficiency in Spanish
  • Tier 3 - $75,000 - $90,000

  • At least 1 year of successful experience in a comparable role
  • Experience reviewing resumés and conducting interviews
  • Experience with various ATS and HRIS softwares
  • Familiarity with restaurant talent needs for both front of house and back of house roles
  • Proven track record of completing tasks in a timely manner and maintaining organization in comparable role or other administrative position
  • Proven track record of liaising with applicants from initial submission through offer acceptance
  • Understanding of industry regulations, health and safety standards, and compliance requirements
  • Strong technology systems experience and willingness to learn new platforms quickly
  • Knowledge and understanding of hospitality roles and responsibilities
  • Commitment to working a minimum of 50 hours per week, with flexibility to adapt to the operational needs of the business
  • Exceptional problem-solving and decision-making skills
  • Spanish proficiency a plus
  • Physical Demands and Work Environment

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the functions of this job, an employee must walk, stand, or remain stationary during entire the shift. Employee must be able to continuously reach, bend, lift, carry, stoop and wipe with the potential for slipping or tripping. Employee must frequently wash their hands and lift or move up to 35 pounds.

    Benefits

  • Commuter Benefits
  • Paid Safe and Sick Leave
  • Employee Discount
  • Medical, Vision, and Dental Insurance
  • Salary : $90,000 - $120,000

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