What are the responsibilities and job description for the Personal Banker - Polk County market area position at Crews Bank & Trust?
Description
Crews Bank & Trust is looking for a Personal Banker to join our banking team in Polk County - Lakeland and Winter Haven office locations.
Are you Friendly... Accurate... Confident working with customers... Have a desire to build relationships... Enjoy a team approach to customer service.... Knowledgeable about the banking industry?
We'd love to learn more about you.
Job Summary:
The Personal Banker is responsible for providing a full range of banking services for the branch’s retail customers. Possesses comprehensive knowledge of the bank’s retail accounts and services for both consumer and business customers. Makes recommendations about additional services beneficial to customer and refers to other lines of business when applicable. Can function in Teller capacity and fulfill that role in processing transactions. Skilled at problem resolution and customer inquiry while providing a friendly, professional and caring attitude in communication with others.
Requirements
- High school diploma or equivalent
- Minimum two (2) years of teller, CSR, and/or banking customer service experience desired
- Strong understanding of the bank's products and services
- Excellent interpersonal, sales and communication skills
- Desire and willingness to work in a collaborative, flexible and team-oriented work environment
- Ability to accurately count and handle cash, and manage multiple tasks at once
- Experience using Microsoft Outlook, Word and Excel
- Experience using JHA Silverlake platform, a plus
- Provide excellent internal and external customer service
- Good attendance record
- Professional appearance and attitude
- Available to work evening or Saturday events if needed
Crews Bank & Trust is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.
EOE/Vets/Disabilities
