What are the responsibilities and job description for the Sales Analyst position at CRH's Americas Materials?
**This is a remote role, requiring residency near West Division Operating Companies.
Position Overview
AMAT West Division is looking for a customer focused individual who understands sales processes and has strong organizational, analytical, and communication skills. The Commercial Analyst will provide support to the West Commercial Performance Manager. They will assist in establishing and communicating best practices to the West Division Commercial Teams, for all lines of business as they relate to commercial tools, customer analysis, market analysis and pricing structure.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Key Responsibilities
- Provide user support training, in person, via telephone, webinar, or email. Should be comfortable presenting and training large and small audiences.
- Work on site with local business leaders to implement Commercial CRH standards across the division pertaining to point of sale systems, quoting systems, CRM systems.
- Ability to prioritize and manage multiple projects simultaneously.
- Document and analyze sales processes procedures, and/or policies.
- Assist Commercial teams in pulling information from the various system reports and compiling valuable information for meetings to drive performance.
- Help promote a strong customer centric image to our customers and other CRH divisions.
Work Requirements
- Travel will involve – up to 50% of the applicant’s time across the western division of CRH.
- College degree preferred, but not required. High school diploma or general education degree (GED) required; and three to five years related experience, or equivalent combination of education and experience.
Knowledge and Skill Requirements
The ideal candidate will demonstrate:
- Ability to read and comprehend instructions, correspondence, and memos. Ability to write clearly and effectively. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to apply common sense understanding and to carry out detailed written or oral instructions. Applicant must be self-motivated and needs to be able to handle time sensitive material under stressful situations.
- Must be proficient or be able to quickly become proficient with Internet software, Microsoft Teams, Excel, Word, Outlook, Power Point, Tableau, APEX, Command Alkon, Salesforce CRM, and Quote to Cash.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is required to stand; walk; climb or balance and stoop, kneel, crouch, and crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
- Manage difficult or emotional customer and or employee situations; Respond promptly to customer and or employee needs; Solicit feedback to improve service; Meet commitments.
- Ability to build partnerships and work collaboratively with others to meet shared objectives.
- Inspire and motivate others to perform well; Give appropriate recognition to others.
- Manage ambiguity
- Follow policies and procedures, support organization's goals and values.
Salary : $68,000 - $85,000