What are the responsibilities and job description for the Inside Sales Representative position at CRH?
Job ID: 508111
Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge. The manufacturer’s signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and MoistureShield® fencing, decking and railing; Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; PebbleTec® pool finishes; plus popular brands of landscape and gardening materials.
Job Summary
Responsible for inside sales and/or counter sales. The individual in this role is responsible for answering product inquiries, take customer orders, coordinate delivery with dispatch, and coordinate with internal company departments and vendors in a fast-paced office. Customers include homeowners, developers, contractors, and installers. This position is often combined with customer service initiatives and providing support to outside sales representatives as needed.
Job Responsibilities
- Receive customer phone calls; provide support to customers and contractors via phone and in person
- Refer to product catalogs and specification guides to determine related product uses and applications
- Work closely with outside sales representatives regarding sales promotions and initiatives which require phone contact and follow-up
- Help customers with design ideas/problems; provides customer feedback to management
- Coordinate delivery schedules with dispatch and maintains customer informed of such schedules
- Retrieve information for credit department when needed
Job Requirements
- High school diploma/equivalent or comparable combination of education, experience or training in related field
- Skilled in Microsoft Word, Excel and Outlook
- Previous sales experience
- Knowledge of concrete masonry is a plus
- Positive attitude and desire to work with a great team in a fast-paced environment
- Good with basic math
- Good organizational and problem-solving skills
- Experience with multi-line phone system
- Attention to detail
- Pleasant phone personality
- Ability to multi-task
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.
If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
