Operations Manager - Denali Park Village

Job Description

Denali Park Village, a premier seasonal hotel in the heart of Denali National Park, is seeking a dynamic and experienced Operations Manager to oversee daily operations and ensure an exceptional guest experience. This role requires a hands-on leader with strong hospitality management skills, a passion for outdoor adventure, and the ability to adapt to a fast-paced seasonal environment.

Experience the Endless Summer of Alaska at Denali Park Village Hotel!
Summer days in Alaska stretch nearly endlessly, with up to 20 hours of daylight on the Summer Solstice. Spanning 6.2 million acres, Denali National Park & Preserve is home to Denali, the highest peak in North America, and attracts over half a million visitors annually. Conveniently accessible by road—4.5 hours from Anchorage and 2 hours from Fairbanks—this breathtaking area offers daily bus services along the park road throughout the warm summer months, providing opportunities for hiking, wildlife viewing, climbing, and camping.

Located just 7 miles south of the entrance to Denali National Park, the Denali Park Village Hotel operates from May to September. Our guests enjoy comfortable accommodations, exceptional dining options, and live entertainment in a stunning natural setting.

Position Details: This exciting seasonal role is available now to October. We offer competitive wages, comfortable on-site housing, and a variety of fun activities to keep your summer vibrant. Stay active in our on-site gym and enjoy an inclusive meal plan for just $7.50 a day.

Join us for an unforgettable adventure in an extraordinary setting!

Job Responsibilities

• Oversee daily operations across multiple departments, including Front Office, Housekeeping, and Transportation.

• Ensure high standards of service, cleanliness, and efficiency while maintaining cost control and profitability.

• Lead and motivate seasonal staff, fostering a positive work environment and ensuring team alignment with company values and guest satisfaction goals.

• Work closely with the General Manager and department heads to execute business strategies, manage budgets, and meet financial objectives.

• Monitor and improve operational processes, ensuring compliance with health, safety, and environmental regulations.

• Resolve guest concerns effectively and professionally to maintain high satisfaction and reputation.

• Assist with recruiting, training, and onboarding seasonal employees to ensure smooth operations and exceptional service delivery.

• Collaborate with vendors, contractors, and local businesses to support operations and enhance guest experiences.

• Analyze operational data and create reports to assess performance, identify challenges, and implement improvements.

• Prepare for seasonal opening and closing, ensuring a seamless transition between operational periods.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.  

Qualifications

• Minimum 3-5 years of hospitality management experience, preferably in remote or seasonal operations.

• Strong leadership and interpersonal skills with the ability to manage and motivate a diverse seasonal workforce.

• Proven ability to oversee multiple departments and work cross-functionally to ensure operational efficiency.

• Excellent problem-solving and decision-making skills with a guest-first mindset.

• Strong financial acumen, including budgeting, cost control, and revenue management experience.

• Ability to work long hours, including weekends and holidays, in a remote, fast-paced environment.

• Proficiency in hotel management software and Microsoft Office Suite.

• Passion for outdoor recreation and hospitality in a national park setting is a plus.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.