Retail Supervisor - Glacier Bay Lodge

Job Description

The Retail Supervisor coordinates a team of employees at Glacier Bay Lodge in Glacier Bay National Park & Preserve.  Responsible for interactions between management, guests, employees, and vendors.

About Glacier Bay Lodge & Glacier Bay National Park & Preserve:​

Ever wish you had more daylight hours? With 18 hours of daylight during the summer, recreation and sightseeing opportunities are never-ending! Glacier Bay Lodge is a small 50-room lodge nestled in between coastal mountains, incredible fjords, and Alaska's Inside Passage and is a remote wilderness experience you don’t want to miss. The only way to travel to us is by air or sea from Juneau to the friendly little town of Gustavus, your Gateway to Glacier Bay National Park & Preserve.

Celebrate the Centennial/100-year anniversary of this beautiful park while enjoying everything this remote park has to offer!  With brand new housing and upgraded internet connectivity now available, become a part of our small family of around 50 employees for the summer of a lifetime!

This is a seasonal role with ideal dates of May 16 - September 5, 2025.
We offer competitive wages, paid sick leave, on-site (NEW!!) housing and meal plan ($15/day all inclusive!) & local discounts!

Employees are responsible for knowing the environmental aspects and associated impacts of their job position.  Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training.

Job Responsibilities

•    Supervises the receiving and tagging of incoming merchandise
•    Assigns daily tasks and ensures tasks are performed correctly and in a timely manner, while maintaining high standards of customer service
•    Coordinates the moving of incoming merchandise to retail office, storage area(s) and/or display floor
•    Handles the storing of all incoming merchandise in assigned locations
•    Ensures correct pricing on all products on the floor
•    Maintains customer service standards
•    Cashiers when necessary to expedite the processing of guest’s purchasing
•    Responsible for the recording of damaged merchandise
•    Merchandises the floor for maximum sale of all products
•    Works with team members to facilitate the stocking of the floor with appropriate levels of merchandise
•    Leads special projects (i.e., holidays, events, book signings, etc.) when needed
•    Communicates with the manager to ensure all received products are placed on the retail floor as soon as possible
•    Leads the maintenance of inventory levels within guidelines
•    Follows through with information to team members on new products or procedures applying the information book on the floor.
•    Works with manager to always ensure full productivity on the floor
•    Interacts with customers for possible merchandising opportunities
•    Takes charge of unpacking and pricing of new merchandise
•    Conducts periodic inventory count based on schedule established by controller and retail buyer
•    Ensures that packing slips and invoices are reconciled by the retail clerk
•    Fully understands the point-of-sale system
•    In partnership with the manager, schedules staff on a weekly basis and resolves appropriate break schedules to improve floor coverage and customer service.
•    Trains new hires on Point of Service (POS) system, overall safety, and job responsibilities.  

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

•    At least 2 years of experience in a similar role
•    Ability to use telephone, computer, Micros Point of Service (POS) system
•    May be required to work overtime, nights, and/or weekends    
 

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).  

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.