What are the responsibilities and job description for the Bilingual Cellphone Sales Agent position at Cricket Wireless Authorized Dealer?
As a Cricket Wireless Sales Rep you will be responsible for dealing with any and all customer questions about the products and services the company offers. Maintaining sales and team building with employees. The Sales Rep is expected to be continuously updating their knowledge of the company products, services, and policies.
Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.
Another key responsibility is maintaining the presentation of the sales floor, training, products, signage, and displays.
Store Rep Responsibilities:
- Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
- Operating cash registers, managing financial transactions, and balancing drawers.
- Achieving established goals.
- Directing customers to merchandise within the store.
- Increasing in store sales.
- Superior product knowledge.
- Maintaining an orderly appearance throughout the sales floor.
- Introducing promotions and opportunities to customers.
- Cross-selling products to increase purchase amounts.
Requirements:
- high school diploma.
- Retail sales experience.
- A professional appearance.
- Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
- The ability to read, write, and perform basic math.
- The ability to stand and walk for extended periods of time.
Job Type: Full-time
Salary: $12.00 - $19.00 per hour
Benefits:
- Dental insurance
- Disability insurance
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Supplemental pay types:
- Bonus opportunities
- Commission pay
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
Experience:
- Cash handling: 1 year (Preferred)
- Sales, Retail & Customer Support: 1 year (Required)
Language:
- Spanish (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Job Type: Full-time
Pay: $34,000.00 - $40,850.16 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
- Nights as needed
- Weekends as needed
Experience:
- Cellphone Sales: 1 year (Preferred)
- Retail: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Riverview, FL 33578 (Required)
Work Location: In person
Salary : $34,000 - $40,850
