What are the responsibilities and job description for the Retail Store Manager position at Cricket Wireless Authorized Dealer?
About Us: Mobilelink is the largest National Cricket dealer, and we're still growing! We are on a mission to connect communities by providing exceptional wireless solutions. If you're passionate about selling wireless, assisting customers, and leading a dynamic team, we want you! As an equal-opportunity employer, Mobilelink offers a fantastic opportunity for qualified candidates to join our rapidly expanding national team with unlimited future growth potential.
Position Overview: As a Retail Store Manager at Mobilelink, you will play a pivotal role in setting the example for your team and driving daily financial goals. This position offers the chance to lead and inspire a high-energy sales team, providing outstanding customer service and fostering positive brand loyalty. Your focus will be on enthusiastic personal leadership on the sales floor and in the community, guiding and coaching your sales team to do the same.
Key Responsibilities:
- Achieve all sales and profit goals
- Direct responsibility for all store operations
- Adhere to store budgets
- Recruit, hire, coach, and develop retail staff
- Conduct employee meetings and weekly/monthly employee reviews
- Proactively analyze business needs, identify opportunities, and execute improvement plans
- Promote a positive customer experience by modeling exceptional customer service and handling escalations promptly
- Demonstrate solid technical competence for all products and services sold
- Engage in and lead community activities inside and outside the store to support business goals
- Attend and participate in local meetings and sales events
Qualifications:
- Two (2) years of proven retail sales management experience (interactive sales process, commissioned sales)
- Two (2) years of recruiting, hiring, and developing successful store sales teams
- Available evenings, weekends, and holidays
- Must be able to pass background checks
What We Offer:
- Competitive salary and performance-based incentives
- Comprehensive benefits package, including health, dental, and vision insurance
- Opportunities for professional development and advancement within a growing company
- Positive and inclusive work environment
- Employee discounts on wireless products and services
If you are ready to take on a leadership role, drive results, and be part of a winning team, apply now to join Mobilelink's exciting journey! Grow with us as we connect communities and transform the wireless experience.
Mobilelink is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $16.00 - $23.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
Experience:
- Store management: 2 years (Required)
Ability to Relocate:
- Memphis, TN 38127: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $23
