What are the responsibilities and job description for the Store Manager position at Cricket Wireless Authorized Dealer?
We are looking for a results driven retail store manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in financial planning, employee recruitment, or retail management. Store manager responsibilities may include supervising assistant store managers.
Responsibilities
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits etc
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Be a shining example of well behavior and high performance
- Additional store manager duties as needed
Skills
- Proven successful experience as a retail manager
- Powerful leading skills and business orientation
- Customer management skills
- Strong organizational skills
- Good communication and interpersonal skills
Qualifications
- Strong background in retail management, with proven experience in inventory management, purchasing, and retail sales
- Excellent organizational and communication skills to effectively lead and supervise a team
- Financial planning skills to manage budgets, control inventory, and ensure profitability
- Demonstrated leadership abilities to motivate and guide staff towards achieving store goals
- Proficiency in POS systems, cash register operations, and customer service to enhance the shopping experience
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 1 year (Required)
Language:
- Spanish (Required)
Ability to Relocate:
- Waukegan, IL 60085: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18
