ServiceNow Developer

The Software Developer will support the team in the following activities (including but not limited to) in support of the customer's ServiceNow Platform :

• Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants
• Develop, test and deploy updates to ServiceNow based on customer requirements
• Customize and configure ServiceNow applications and facilitate rollout of new applications and modules; configure Application User Interface and configure workflow
• Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes / requests
• Identify system deficiencies and recommend solutions
• Maintenance and continuous improvement of the processes, standards, policies, working methods and tools
• Ensure appropriate tools and processes are in place to have a development / production environment that is reliable and reproducible
• Ensure tool configuration consistency across Development, Testing, Integration, and Production environments
• Participate in on-going production support and end user support
• Document testing and maintenance of system corrections
• Research, understand, and develop using new technologies and standards as needed
• Researches, designs, develops, and / or modifies enterprise-wide systems and / or applications software
• Involved in planning of system and development deployment as well as responsible for meeting software compliance standards
• Evaluates interface between hardware and software, operational requirements, and characteristics of overall system

Required Skills :

A minimum of eighteen (18) years of relevant experience; sixteen (16) years relevant experience with Bachelor's or Master's degrees

Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, ITOM, PPM / SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, etc.

Desired Skills :