Senior Director, Commercial Training

Crinetics is a pharmaceutical company based in San Diego, California, developing much-needed therapies for people with endocrine diseases and endocrine-related tumors. We were founded by a dedicated team of scientists with the simple belief that better therapies developed from rigorous innovation can lead to better lives. Our work continues to make a real difference in the lives of patients. We have a prolific discovery engine and a robust preclinical and clinical development pipeline. We are driven by science with a patient-centric and team-oriented culture. Crinetics is known for its inclusive workplace culture. We are also a dog-friendly workplace. This is an exciting time to join Crinetics as we shape our organization into the world’s premier fully-integrated endocrine company from discovery to patients. Join our team as we transform the lives of others.

Position Summary:

This role will report to the VP, Commercial Operations and is responsible for the strategic planning and tactical execution of training across the Commercial organization in preparation of commercial launch. Key areas of focus will be planning and building a training strategy and department for flawless execution of training and developmental programs across Sales, Sales Leadership, Market Access, Medical Affairs, Learning & Development (L&D), Human Resources (HR) and other cross-functional teams as appropriate. The Director will build and execute content, learning pathways, launch readiness initiatives, the new hire onboarding experience, sales meeting workshops, and lead both classroom, and remote learning deliverables. 

Essential Job Functions and Responsibilities:

These may include but are not limited to:

• In collaboration with the VP of Commercial Operations, creates the vision, strategy, direction, objectives, actions and success metrics for the training team within the broader organization.

• Train work force in building and developing high performance and diverse perspectives cross functionally.

• Apply innovation and creativity to develop unique, differentiated training and development experiences; “out of the box” thinking to implement cutting edge training techniques and technology to enhance different types of adult learning.

• Design training experiences and content to encompass the full landscape of rare disease building from the ground up a complete anatomy, disease state, product, reimbursement, sales and leadership curriculum that will cover a spectrum of learning from new hires to our most tenured leaders.

• Partner with Sales and L&D to develop future leaders through succession planning and development frameworks and training to effectively attract and advance talent.

• Create and execute training that will be a critical element of success for launch readiness and beyond, with a direct impact on the success of the field sales team and their abilities to meet sales objectives. 

• Develop strong cross-functional relationships and create, execute and communicate core tactics, programs, messages and training throughout the organization. 

• Interface with healthcare providers, customers and organizations, and work closely with internal and external teams on planning, development, implementation, and training of promotional activities and materials. 

• Act as project lead for the organization ensuring that timelines and activities, especially those involving outside organizations, are maintained.

• Curate training content for National Sales Meetings, Regional Meetings, new product launches, management and leadership training, as well as important updates, from selling skills training to disease state/product training and objection handling ensuring successful trainee outcomes.

• Develop and refine training program metrics within each training program.

• Establish and refine training curriculum and trainee performance standards as needed to align with current and future industry standards and best practices.

• Other duties as assigned.

Education and Experience:

Required:

• 15 years relevant sales or training experience in healthcare/pharma.

• Bachelor’s degree in Business, Science, or related field.

• Demonstrated strategic leadership, experience translating a corporate vision and strategy into departmental goals and objectives; adjusting plans and tactics to meet changing departmental priorities and circumstances; utilizing data and technology.

• Effective talent management, persuasion, coaching, facilitation, and mentoring skills.

• Established track record in the following competencies: Leadership & Management and Building Teams & Culture, Impact & Influence, Customer Orientation, Creativity & Innovation, Decision Making/Judgment and Teamwork.

• Highly adaptable to change able to quickly pivot and respond to new information in a fast-paced environment.

• Ability to independently manage multiple deliverables and adapt to shifting priorities with strong skills in project management, collaboration and communication will be key to success.

• Demonstrated ability to work successfully with Key Opinion Leaders.

• Understands pharmaceutical promotional regulatory framework.

• Experience working with Medical Legal Review (MLR) team.

Preferred:

• Master’s degree, MBA or advanced science/medical degree strongly preferred.

• Rare disease experience strongly preferred.

• A combination of small/start-up company experience as well as working at established biopharmaceutical companies. Experience launching a new product to market is highly desired.

• Experience working with Sales, Marketing, Commercial Operations, Market Access, Medical Affairs, and other cross-functional teams to achieve shared goals and objectives.

Physical Demands and Work Environment:

Physical Activities: On a continuous basis, sit at desk for a long period of time; intermittently answer telephone and write or use a keyboard to communicate through written means. Some walking and lifting up to 25 lbs. may be required. The noise level in the work environment is typically low to moderate. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and responsibilities.

Laboratory Activities (if applicable): Biology and chemical laboratory environment experience needed. Environmental health and safety requirements also apply.

Travel:

You may be required to travel for up to 25-40% of your time.

The Anticipated Base Salary Range:  $212,000 - $265,000

In addition to your base pay, our total rewards program consists of a discretionary annual target bonus, stock options, ESPP, and 401k match. We also provide top-notch health insurance plans for employees (and their families) to include medical, dental, vision and basic life insurance, 20 days of PTO, 10 paid holidays, and a winter company shutdown.

The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience and education. Crinetics Pharmaceuticals is a multi-state employer, and this salary range may not reflect positions that work in other states. Your recruiter can share more about the specific salary range during the hiring process.

Equal Opportunity Employer:

Crinetics is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion or similar philosophical beliefs, disability, marital and civil union status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state or federal laws.

Vaccination requirement:

Following extensive monitoring, research, consideration of business implications, and advice from internal and external experts, Crinetics requires that all employees and contractors be fully vaccinated and have received the COVID-19 vaccines as a condition of employment. “Full vaccination” is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation.

Salary : $212,000 - $265,000