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Housing Advocate

Crisis Intervention Services
Oskaloosa, IA Full Time
POSTED ON 3/13/2025 CLOSED ON 4/4/2025

What are the responsibilities and job description for the Housing Advocate position at Crisis Intervention Services?

Program: Housing Advocacy

Position: Housing Advocate

Office Location: Oskaloosa, Iowa

Reports to: Programs Director

At Crisis Intervention Services (CIS), we celebrate uniqueness; we support it, knowing a diverse team is a strong team. CIS does not discriminate based on color, gender, sexual orientation, national origin, religion, disability or age. Employment at CIS is based solely on a person's merit and qualifications directly related to professional competence.

CIS is recruiting Candidates who excel in:

  • Client centered care
  • Relationship-building with diverse populations
  • Self-directed and can work independently
  • Creative thinkers who are solution oriented

Position Summary

The primary responsibility of this position is to provide confidential, empowering, trauma-informed direct service to victims/survivors of physical violence.

Work schedule is Monday through Friday. Housing Advocate participates in an on-call response system during day, evening, and weekend hours.

The ideal candidate will have a proven ability to navigate evolving social climates while providing client centered care. Candidate will be committed to completing tasks in a dynamic environment and be able to support diverse clientele while maintaining an understanding of available resources. CIS staff must be empathetic, inclusive and non-judgmental. Service provision focuses on the self-determination and empowerment of the victim/survivor. This position provides an opportunity to engage with community members, victim service agencies, coalitions, as well as state and local systems.

Client Centered Responsibilities

  • Engage, assess, connect, and protect clients referred to CIS. Provide assessment of needs to survivors in order to understand the best way to promote safety and healing in the survivor’s life.
  • Conduct empowerment focused advocacy to assist survivors in obtaining employment, transitional/permanent housing and overall achievement of goals of self-sufficiency.
  • Provide systems advocacy to reduce barriers and promote survivor connection to essential services, such as The U.S. Housing and Urban Development’s local programs and/or The Department of Human Services’ resources.
  • Provide individual counseling, information, and referrals to survivor to increase their connection to resources and support.
  • Provide trauma informed advocacy by utilizing tools such as danger assessments, barrier worksheets, and safety planning.
  • Perform crisis advocacy and intervention to assist a survivor in attaining emotional and physical safety.
  • Focus on ensuring the social, physical, psychological and emotional well-being of the clients.
  • Provide systems advocacy to reduce barriers and promote connection to essential services.
  • Provide information and referral to survivor to increase their connection to resources and support.
  • Work in collaboration with other Housing Advocates to provide assistance to support the survivor when impacted by the abuse.
  • Maintain client records and files.

Community Outreach Responsibilities

  • Maintain a professional and positive attitude in all interactions while representing CIS.
  • Network and collaborate with local, regional and statewide victim service providers.

Credentials and Training

  • Attain and maintain state, ICADV, and IowaCASA required Victim Counselor and Certified Shelter Advocate certifications and continuing education requirements for position.
  • Participate in program meetings.

Providing services across multiple counties requires that this position have a valid driver’s license, a good driving record, and ongoing access to a reliable and insured personal vehicle. As part of the hiring process we complete a background check.

Qualifications

Bachelors’ Degree in Human services, Social Work or Psychology preferred, equivalent work experience considered.
Bilingual candidates are encouraged to apply

Job Type: Full-time

Pay: $35,568.00 - $36,000.00 per year

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • On call

Work Location: In person

Salary : $35,568 - $36,000

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