What are the responsibilities and job description for the Business Support Admin position at Crisis24?
Who We Are Looking For
A Business Support Admin is responsible for completing general office tasks and administrative duties, such as directing communications between colleagues and customers, organizing schedules and events, entering data, bookkeeping, and maintaining office equipment.
What You Will Work On
Handling administrative requests and queries from senior managers and clients.
Organizing and scheduling appointments, meetings, and events with admin software.
Answering phone calls and directing the caller to the appropriate personnel, department, or voicemail to ensure all calls are addressed.
Maintaining office supply inventory by checking stock to determine inventory level, anticipating needed supplies; placing and expediting orders for supplies, and verifying receipt of supplies to ensure supplies are available and organized at all times.
Book travel arrangements such as flights, hotels, and rentals for clients, executives, and agents.
Prepare and modify documents including reports, emails, etc.
Retrieve and sort incoming mail. Prepare labels and track outgoing mail requested by staff and clients.
Communicate with IT Departments about any technical issues that arise with equipment, internet, or applications. Ensure that new employees receive their equipment and credentials.
Flexible and able to adapt to change with procedures and systems.
Ability to prioritizing workload to ensure deadlines are met.
Excellent communication skills. Ability to convey information and instructions, both verbally and in writing; clearly, confidently, and concisely.
Ability to manually enter data into databases and other sources.
Who You Will Work With
As a Business Support Admin, you will work directly within our Operations Department in our headquarters in Boca Raton, FL. You will correspond and partner with other teams such as IT and senior management.
What You Will Bring
Critical thinking, evaluation, and analytical skills preferred.
Proficiency in MS Office (MS Excel, Outlook, and PowerPoint, in particular).
Winteam experience is a plus.
Prior bookkeeping or administrative experience is preferred.
Strong organizational skills with the ability to multi-task.
Multilingual candidates preferred.
Salary : $19
