What are the responsibilities and job description for the First Responder – Investigator Services position at Crisis24?
As a First Responder Investigator, you will be responsible for investigating events and incidents while liaising with law enforcement as needed to help facilitate resolution. This role will require building relationships with internal and external stakeholders and assisting teams with training programs targeted towards law enforcement agencies. The role also includes tasks such as financial management and timekeeping, client relations, and ensuring the implementation of security best practices.
Key Responsibilities:
Leadership: Work within a team of highly skilled security professionals, cultivating a culture of excellence, discipline, and innovation. Promote teamwork, growth, and professional development.
Strategic Vision: Develop, communicate, and execute the program's strategic vision, aligning it with the company's global security strategy. Continuously elevate the capabilities and efficiency of the first ambassador program.
Operational Oversight: Ensure seamless operations, with an unwavering focus on white glove service and ensuring the highest level of readiness.
Security Protocols: Establish and enforce stringent security protocols, including incident reporting and response procedures. Stay informed of the latest global security trends, integrating them into operations.
Technology Integration: Stay at the forefront of security technology, overseeing the integration of cutting-edge tools and software into operations. Enable proactive threat identification and response through the effective deployment of security systems.
Incident Management: Develop comprehensive incident management plans and lead the team in handling critical incidents effectively minimizing impact to clients. Continuously refine and enhance response strategies.
Global Coordination: Collaborate with regional security teams and other internal stakeholders to ensure seamless coordination in the event of a security incident.
Client Coordination: Maintain active coordination with select dedicated clients as determined by leadership and based on operational needs. Provide regular assessments and updates to ensure client participation and satisfaction.
Security Program Development: Develop and implement comprehensive security programs that meet or exceed industry standards. Regularly assess and enhance the effectiveness of security programs to stay ahead of evolving threats.
Reporting: Provide detailed reports to senior management and clients, offering insights, metrics, and recommendations to enhance security measures. Ensure transparent and effective communication channels.
Desired Qualifications:
This position requires an individual with extensive investigative and military experience, combined with a background in law enforcement leadership. Ideal candidates will possess the following qualifications:
A minimum of 10 years conducting background investigations for local law enforcement, demonstrating expertise in screening processes, compliance, and investigative techniques.
At least 5 years of experience within a County Sheriff’s Office, reflecting a solid foundation in law enforcement administration and operations.
A minimum of 5 years of military service, showcasing discipline, leadership, and a commitment to public service.
A bachelor’s degree in a related field or equivalent experience, signifying advanced knowledge and skills relevant to investigative services.
Retired from active duty within the last 10 years, ensuring up-to-date insights into investigative practices and law enforcement trends.
Ability to communicate effectively, both written and verbal.
Why Join Crisis24:
A unique opportunity to set industry-leading standards in global security operations.
A dynamic and collaborative work environment that values innovation and excellence.
Competitive compensation and benefits package.
Ongoing professional development and advancement opportunities.
If you are passionate about security, thrive on challenges, and aspire to lead a world-class Global Security Operations Center while developing security programs and collaborating with law enforcement personnel, we invite you to join our team at Crisis24. Apply today and help us redefine the future of security.
Salary : $160,000 - $190,000
