What are the responsibilities and job description for the Front Desk/Administration Coordinator position at Crisis24?
The position is full-time in person Monday-Friday and will report to the Human Resources Manager.
Who We Are Looking For
This position is responsible for being the first point of contact for Crisis24’s Annapolis office. The position is very visible across the organization and externally as the first person to greet visitors, prospective clients, existing clients, and employees. This person must possess a professional and welcoming demeanor, can multitask, be well organized and have clear communication skills.
What You Will Work On
Greet visitors with positive, professional, and helpful attitude
Assist with general duties for the Crisis24 Senior Management Team, and other executives as needed
Answer phones and transfer to appropriate contact
Maintain security by following strict procedures; monitoring visitor check-in/out, issuing visitor badges
Process employee access badges
Ensure Reception and Office areas are kept tidy
Order and stock office and pantry supplies
Order business cards for employees
Prepare for client, prospect or internal meetings, which may entail:
Set-up/break-down conference rooms
Ordering meals
Arranging transportation
Coordinating with IT to set up room/presentation
Coordinating with Marketing on meeting deliverables
Receive and sort daily mail and deliveries
Process outgoing shipments and maintain those vendor accounts
Assist in ISO27001 facility related audit requirements
Assist with event coordination
Collaborate with HR Associate and Office Manager on a daily basis
Assist with other administrative tasks
What You Will Bring
High school diploma
College studies and/or degree preferred
1-3 years of experience in a relevant role
Ability to independently plan, organize, prioritize, and manage workload while remaining cognizant of changing priorities and competing deadlines
Knowledge of Microsoft Office Suite (i.e. Word, Excel, Outlook, and PowerPoint, Teams) Knowledge of Adobe Acrobat
Ability to operate basic office equipment (i.e. copier and fax machines)
Strong accountability to meet deadlines
Ability to research information and problem solve
Proactive, organized and detail oriented
Strong professional and interpersonal skills
Resourceful and self-motivated
Excellent written and verbal communication skills
Punctual and excellent attendance
Work conditions: May include long periods of sitting and occasional lifting up to 10-15 lbs.