What are the responsibilities and job description for the Residential Security Agent position at Crisis24?
Crisis24 Protective Solutions is a dynamic security firm innovating threat assessment and public figure protection. Our mission aims to protect and enhance the lives of those we serve. From at-risk individuals and prominent families to corporations and universities, we stand on the front line of the assessment, prediction, and management of violence.
Responsibilities & Expectations
The Residential Security Agent tasked with numerous functions providing overall support to protective security operations dynamic, multifaceted, and fast-paced corporate environments.
The following are basic functions and responsibilities of this role:
Be responsible for safeguarding the client, family, and personal property located at the residence.
Incorporate the client’s core values and code of conduct in all decisions and actions.
Be responsible for making real-time operational decisions that enhance safety for the client and immediate family members.
Maintain and manage all security logs, radio logs, visitor information, residence audits, vehicle inspections, and security phone communication.
Monitor the residential intrusion detection system, panic alarms, and CCTV camera system.
Access control for visitors, employees, and vendors.
Opportunities for travel/special assignments.
Demonstrate effective communication with the client, the family, and other team members.
Maintain discretion and confidentiality.
Promote and establish effective working relationships with the client and the Team Lead to quickly resolve operational issues without affecting the client’s quality of life.
Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
Detect and report suspicious activity and security vulnerabilities.
Be able to operate in a dynamic, multifaceted, and fast-paced environment.
Qualifications
1 – 3 years of experience in Residential Executive Protection
Ability to work irregular or extended hours (shifts to include nights, weekends, and holidays).
Possess a high school diploma, GED, or equivalent.
Possess a valid and current Texas driver license
Possess a valid U.S Passport
Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries preferred).
Excellent communication skills (verbal and written)
Prior ERT, military, or law enforcement providing physical security, emergency response, surveillance detection, secure transportation.
Prior training in incident response, emergency medicine, etc.
Additional Benefits
Medical, Dental, Vision, and Life Insurance, Competitive 401k
Employee Assistance Program (EAP).
Stipends for special certifications and licenses such as EMT, LEOSA, CCW, etc.
Renewal fees associated with guard/firearm license renewals and firearm requalification.
Hundreds of training courses, exercises, and certifications.
Paid time off
Professional development assistance
Salary : $29 - $34
