What are the responsibilities and job description for the Residential Security Agent position at Crisis24?
Crisis24 Global Protective Solutions is a dynamic security firm innovating threat assessment and public figure protection. Our mission aims to protect and enhance the lives of those we serve. From at-risk individuals and prominent families to corporations and universities, we stand on the front line of the assessment, prediction, and management of violence.
Who We Are Looking For
The ideal candidate exudes and demonstrates a passion for security and safety, residing within commuting distance of our Austin location. Key skills encompass customer service, strong communication, writing, critical thinking, analytical abilities, and a grasp of basic risk management principles. The candidate should thrive in an environment with shifting priorities, projects, and evolving security program expectations. Adherence to discretion and confidentiality is crucial, with a capacity to assess and communicate sensitive topics and risks in a reasonable manner. Operating with integrity in all aspects of the job is a must. Ideal past job experiences that prepare candidates for this role may include executive protection, alarm/camera operators, residential security, emergency response, or a combination of these.
What You Will Work On
Be responsible for safeguarding the client, family, and personal property at the residence.
Incorporate the client’s core values and code of conduct in all decisions and actions.
Be responsible for making real-time operational decisions that enhance safety for the client and immediate family members.
Maintain and manage all security logs, radio logs, visitor information, residence audits, vehicle inspections, and security phone communication.
Monitor the residential intrusion detection system, panic alarms, and CCTV camera system.
Access control for visitors, employees, and vendors.
Opportunities for travel/special assignments.
Demonstrate effective communication with the client, the family, and other team members.
Maintain discretion and confidentiality.
Promote and establish effective working relationships with the client and the Team Lead to quickly resolve operational issues without affecting the client’s quality of life.
Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
Detect and report suspicious activity and security vulnerabilities.
Be able to operate in a dynamic, multifaceted, and fast-paced environment.
Who You Will Work With
The Residential Security Agent is tasked with numerous functions, providing overall support to protective security operations in dynamic, multifaceted, and fast-paced environments.
What You Will Bring
Participation in random drug screenings.
Must complete physical readiness test prior to offer of employment. Team members must always maintain physical readiness to respond to an attack or hazard.
Pass pre-employment background investigation.
Possess a high school diploma, GED, or equivalent.
Possess a valid and current driver license
Possess a valid U.S Passport
Must be able to obtain a state guard card and firearms license.
Benefits
Medical, Dental, Vision, and Life Insurance, Competitive 401k
Employee Assistance Program (EAP).
Renewal fees associated with guard/firearm license renewals and firearm requalification.
Offer hundreds of training courses, exercises, and certifications
Paid time off
Professional development assistance
Salary : $30 - $42
