What are the responsibilities and job description for the Service Lead position at Crisp & Green?
Service Lead
Position Overview :
As an evening Service Lead, you will be in charge of training and development of our FOH teams while maintaining our Crisp Standards with regards to food safety and quality. You will be a mentor, coach, and leader that our FOH teams will want to emulate. We see the Service Lead as an absolutely vital role in our continued success and growth as a company.
Service Lead Duties and Responsibilities : (in addition to Service Crew member responsibilities)
- In charge of day-to-day operations in the front of house
- Build a positive atmosphere where our guests always feel welcomed and leave satisfied
- Help with recruitment and hiring for current and future staffing needs
- Train existing crew and new hires to become confident in their ability to deliver the Crisp Standard
- Identify and develop future leaders
- Challenge your team to become better every day
- Create and maintain a culture where teammates have the opportunity to learn and grow
- Maintain a clean and organized line with properly functioning line equipment
- Manage food safety through line temps, handwashing and glove use
- Monitoring secondary shelf lives and enforcing all food safety policies and procedures
- Clear understanding of operating procedures, recipes, and restaurant handbook
- Effectively communicate changes to restaurant team including changes to menu, policies, and team member benefits
- Resolving customer incidents and working to ensure a positive guest experience
- Assisting with banking, cash handling, and other office paperwork
- Facilitating marketing, promotions, and events
- Live and represent the Crisp & Green brand day in and out
Job Requirements :
Preferred :
C&G Benefits
