What are the responsibilities and job description for the Product Manager position at CRISP Shared Services?
Company Summary
CRISP Shared Services (CSS) serves as the technology partner for health information exchange (HIE) affiliates in Maryland, DC, West Virginia, Connecticut, Alaska, Virginia and other jurisdictions. CSS facilitates the electronic transfer of clinical information between disparate information systems in order to positively impact the healthcare system through improved patient care and outcomes, reduced costs, and data-driven understanding of regional public health concerns.
Job Summary
CSS is seeking an experienced Product Manager with a proven track record of defining, implementing, releasing, and improving products with an emphasis on ownership of the full product lifecycle. They will join a team responsible for developing and delivering mission critical software applications and data platforms for one of the nation's leading health information exchanges and health data utilities.
The ideal applicant will possess excellent communication skills, will have a strong attention to detail, demonstrate the ability to coordinate work across a number of stakeholders, and most of all - will drive ideation, development, adoption, and utilization of products that have real world impact on healthcare delivery.
Requirements
Essential Duties and Responsibilities
- Define the product strategy and direction, using product artifacts that include but are not limited to personas, user stories, product roadmaps, supporting presentations, product collateral and requirements.
- Research and understand how services are used, identify user-feedback groups, gather feedback from users, and leverage user knowledge to inform feature development and product direction.
- Take ownership of business processes, product development, and overall success of the product lifecycle across multiple development, DevOps teams and stakeholder groups internal and external to the organization.
- Ensure the success of the user experience with the full product life cycle as well as feature development through deployment and operational support.
- Work with multiple, diverse stakeholders and subject matter experts from different backgrounds (clinical, business, technical) to identify viable product features and product vision.
- Participate in the software and data development lifecycle and work well with peers.
- Manage priorities and requests in an organized manner using clear communication and setting expectations.
Qualifications
To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience and / or Education Requirements
Compensation and Benefits Package
www.crispsharedservices.org
www.crisphealth.org
CRISP Shared Services, Inc. is an equal opportunity employer. This means that CRISP Shared Services Inc. is dedicated to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, marital status, genetic information, disability, military or veteran status, or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all team members.