What are the responsibilities and job description for the Bilingual Receptionist position at Crisp?
Location: Tacoma, WA (On-Site)
Compensation: $24 - $28/hour (DOE) Bonuses & Benefits
Job Type: Full-time
Are you the welcoming voice that creates a lasting first impression? Do you thrive in a fast-paced legal environment where multitasking, professionalism, and client service are key?
One of our law firm clients, a high-performing criminal defense and personal injury firm, is seeking a Bilingual Legal Receptionist to serve as the first point of contact for clients. This role requires someone who can handle a high volume of calls, route inquiries efficiently, and provide exceptional customer service in both .
What You’ll Do:
- Answer and manage high-call volumes with professionalism and efficiency.
- Assist with client intake, distinguishing between leads and non-leads.
- Ensure all calls are answered within 2-3 rings—no dropped calls!
- Greet clients warmly, creating an exceptional first impression.
- Maintain a well-organized front desk and assist with administrative duties.
What We’re Looking For:
- Fluent in English and Spanish (spoken & written).
- Experience in a law firm or fast-paced customer service environmentis preferred.
- Excellent multitasking skills—juggling calls while assisting in-person clients.
- Strong communication and problem-solving abilities.
- Professional demeanor and polished phone etiquette.
Why You’ll Love This Role:
- Competitive pay ($20-$28/hr DOE incentives).
- Full health benefits (medical, dental, vision for employees & dependents).
- 4 weeks PTO sick leave (work-life balance matters here!).
- Career growth opportunities in the legal industry.
- Fun team culture with employee recognition, referral bonuses, and events.
If you’re looking for a dynamic, client-facing role in a fast-growing legal firm, apply today!
Job Type: Full-time
Pay: $20.00 - $28.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Administrative: 1 year (Preferred)
- Receptionist/ Front-desk: 1 year (Preferred)
Language:
- English and Spanish fluently? (Required)
Ability to Commute:
- Tacoma, WA 98416 (Required)
Ability to Relocate:
- Tacoma, WA 98416: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $28
