SHIFT MANAGER

Shift Manager Summary

• The focus of this job is inspiring your team to achieve results. If you connect with others quickly, are passionate about developing teams with a deep talent bench, and easily persuade others, then you will succeed in this role. 
• While the job requires strong initiative and self-direction, results are only achieved with and through people. A sincere appreciation for people and how they are each uniquely motivated is the foundation for designing and implementing interactive communication and decision-making processes. 
• Knowledge and skill in how to successfully influence others by understanding how their individual needs and motivations link to goals are essential. The job requires a high degree of “selling,” whether of ideas and policies within the organization, or products or services in the marketplace.  
• The job environment is fast-paced and results-oriented. While there is an urgency to achieve goals, responsibility for the achievement of results needs to be shared and effectively delegated when necessary.  
• Goals and desired results can quickly change requiring regular meetings to proactively establish relationships with new groups. The ability to understand, react quickly, and inspire others to adapt to the changing organizational environment is a critical key to success. In general, the core of this position requires a motivated and motivating team builder and organization developer.

Job Characteristics

• Variety of activities, multiple projects occurring simultaneously, multi-tasking, sense of urgency for goal achievement, and a fast-paced environment 
• People/relationships focus, team building, inspire, motivate others, and engage their commitment. 
• Involve others in the decision-making process, cooperative, collaborative decision-making, must assume responsibility for risk 
• Extroverted, warm, enthusiastic, empathetic, stimulating communicator, persuasive “selling” style with a collaborative approach 
• Leadership-based and the ability to motivate others 
• Strong commitment to results 
• Delegate authority readily 
• Hold themselves and their team accountable  

Duties and Responsibilities

• Mentor, role model, guide and develop the food service team in positive ways.
• Interact professionally and effectively with all levels of individuals, ranging from customers, vendors, and company executives to hourly team members.
• Provide prompt, accurate, and professional responses, guidance, and information to customers and company management as needed or requested.
• Conduct employment activities to include staffing, interviewing, training, and conducting performance reviews.
• Manage the budget and ensure adherence to financial parameters.
• Ensure that inventory levels for both food and non-food items are properly maintained in accordance with store demands and company guidelines.
• Ensure Ideal Labor controls through scheduling and shift management.

Compensation Range

$ 12.10 to $18.27 per hour

 Qualifications

• 18 years old
• 1 year of restaurant management experience for external candidates
• 1 year of key holder experience with GM recommendation for internal candidates 
• Experience in the pizza industry, a plus
• Supervisor, team lead, or training experience, a plus
• Valid Ohio driver's license with fewer than 6 points
• Reliable and insured transportation
• Reside within 30 minutes of Cristy’s Pizza
• Desire to be a role model and lead youth
• Ability to achieve P&L goals
• Effective communication and listening skills, excellent speaking, reading, and writing skills.

Physical Requirements:

• Ability to move throughout the property (standing, walking, kneeling, bending) for extended periods of time. 
• Ability to make repeated movements with arms, hands, and wrists.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Manual dexterity, hand-eye coordination, and ability to work with hands above the shoulder. Turn or twist the body in a circular motion. 
• Ability to lift, pull, push, balance, and carry up to 40 pounds. 
• Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environments.

                              If our mission, vision, and values resonate with you, what are you waiting for?