What are the responsibilities and job description for the Customer Service Coordinator position at Criterion Supply, Inc.?
Looking to build your career and design your future? You have come to the right place.
Duties and Responsibilities
• Provide timely and accurate order entry, receiving orders by phone, email or online systems
• Leads resolution of customer issues; partners with sales team and installation team to promptly identify effective resolution to customer issues and concerns
• Provides effective communication within the branch office between Branch Manager, warehouse, installation, and sales teams
• Reconciles completed work orders for billing department in preparation for invoicing
• Other clerical or administrative duties as needed
Job Qualifications
• 1 Year of customer service or related experience
• Proficient data entry, comfortable with computers, and ability to learn new systems
• Accuracy, attention to detail, and effective multitasking skills
• Team player with the ability to work with internal and external customers professionally and courteously to resolve time sensitive issues
Working Conditions
• Monday - Friday position, during business hours
• Ability to work at a computer for long periods of time
• Must have mental processes for reasoning, remembering, mathematics and language ability to perform the duties proficiently
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds
Pay range: $20-$22/hour plus benefits
If you like working with a growing close knit team and helping home owners design the home of their dreams, come build your career with us!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, individual with disabilities, veteran status, gender identity or national origin.
Salary : $20 - $22
