Accounts Receivable Manager, II

This Accounts Receivable Manager, II position is responsible for the payment, patients accounts, and credit balances. This position requires a minimum of 5 years revenue cycle management experience in a large physician practice or large healthcare facility.

• Manage a team of 6-8 employees.
• Process incoming mail and prepare deposits for the accounting department.
• · Manage posting of denials and correspondence to patient accounts.
• · Maintain posting batch files and documentation.
• Reviewing refund request for approval and ensuring timely completion of refunds based on department policy.
• Responsible for calculating, documenting, and posting Colorado Indigent Care Program adjustments.
• Responsible for submitting clearinghouse tickets for missing ERA.
• Responsible for working one on one with credit card vendors to resolve discrepancies in deposits.
• Identify payers that require EFT and/or ERA set up.
• Provide support for the patient representatives and handles escalated patient complaints, as necessary.
• Monitoring posting errors for training, policy, or process changes.
• Manage collection agency write offs and report payments to collections in a timely manner.
• Uploading weekly collection placement files into the collection agency portal.
• Managing department deadlines and staffing assignments.
• Maintain training documents in One Note.
• Conducting weekly online meetings with remote staff and bi-monthly individual staff meetings.
• Document team and individual meetings.
• Perform monthly and annual staff reviews.
• Supervising employee-related issues; ensure positive employee relations practices; counsel and/or coach employees regarding performance reviews, disciplinary actions, and/or terminations.
• Reviewing employee time clock entries and approval of bi-monthly payroll approvals.
• Responsible for managing employee overtime based on department policy.
• Screening potential candidates and conducting interviews.
• Working closely with and providing status updates to the Director of Revenue Cycle.
• Maintaining an in-depth knowledge of federal, state, and all third-party insurance policies, practices, and procedures as it pertains to payment posting, patient billing, and credit balance processing.
• Reconciling payment posting to daily deposit batches within established timeframes.
• Other duties, as assigned.

Requirements:

• Bachelor’s degree is preferred. Preferably in healthcare or accounting related field.
• Minimum 5 years of healthcare revenue cycle management experience in a large practice or hospital setting is required.
• Minimum of 5 years managing a team.
• Current working knowledge of federal and state laws and compliance issues pertaining to credit balances, and patient billing.
• Strong PC skills including ability to transfer and upload files.
• Excellent Microsoft Office skills required.
• Superior interpersonal and communication skills with the ability to effectively communicate with employees and management.
• Ability to maintain confidentiality.
• Ability to prioritize and manage multiple tasks and duties.
• Develop high level of credibility and positive professional relationship with employees and executive management team.
• Excellent math skills are required.
• Excellent critical thinking and problem-solving skills

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Supplemental Pay:

• Bonus opportunities

Work Location: Hybrid remote in Greenwood Village, CO 80111

Salary : $65,000 - $80,000