What are the responsibilities and job description for the Medical Appointment Scheduler position at Critical Care and Pulmonary Consultants?
Job description
Critical Care and Pulmonary Consultants P.C. is an independent group of physicians. Our practice was established in 1996 and consists of hospitalists, intensivists, pulmonologists, and sleep disorder specialists.
We seek a motivated, dedicated Scheduler with excellent customer service to become a part of our team! The right person will have a positive "can do" attitude with demonstrated care and concern for patient care. Our clinics are in Aurora, Thornton, Englewood and our primary location is Greenwood Village.
Duties include, but are not limited to:
- Screen potential new patients, collect and process all necessary records and documentation before scheduling
- Schedule new patients and established patients by physician and office guidelines
- Enter demographic and insurance information, and update changes for patients.
- Contact medical providers to obtain medical records for new patients.
- Verify insurance and obtain referrals.
- Answer telephone calls and assist patients with appointments and questions.
- Special projects as assigned by management
Qualifications include, but are not limited to:
- Prior experience verifying insurance and obtaining referrals are preferred.
- Prior experience scheduling appointments in an extensive medical practice is preferred.
- Electronic medical records experience
- Competent computer skills, grammar, and spelling.
- Excellent verbal, non-verbal, and written communication skills.
- Able to follow changing protocols and processes necessary for practice improvement.
- Ability to work in a high-production environment.
- Excellent time management skills are required.
- Ability to handle a high volume of incoming calls with professionalism
- Ability to communicate with Patients, co-workers, and medical providers professionally and promptly.
- Attention to detail
- Bilingual is a plus
Education & Experience:
- Minimum of 1-year experience as a scheduler in a medical setting.
- Experience and knowledge of health insurance and eligibility are preferred.
- Basic computer skills
- Microsoft Office experience is required.
- The ability to comply with HIPAA regulations
Compensation and Benefits
- Pay range hourly $21.00-$24.00/hr
- Uniforms provided
- Medical, dental, vision, and retirement plan
- Monday-Friday 8:30 am-5 pm with flexibility, no weekends
Work Remotely
No
Mission Statement:
The mission of Critical Care & Pulmonary Consultants, PC is to deliver high-quality pulmonary, sleep disorders, critical care, and inpatient medical care to our patients. We strive to provide the highest competency of care compassionately and efficiently, always keeping patients' concerns and referring physicians as our top priority.
Job Type: Full-time
Pay: $21.00 - $24.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Internal Medicine
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Medical scheduling: 1 year (Required)
Work Location: In person
Salary : $21 - $24