What are the responsibilities and job description for the Restoration Sales Branch Manager position at Critical Control?
We are a young, fast-growing company, disrupting the traditional restoration industry. We are focused on implementing custom technology to achieve a leaner operation, implementing strict customer service and job quality protocols to elevate the customer experience. We are unrelenting in our pursuit of improvement and better customer experience. This team is made of high achievers and even higher standards. We want to win and are maniacal about it.
Please only apply if you are certain you are able to invest the time and energy it will take to build out a new branch. This is a position that will have high expectations and delivery. Falling behind and not meeting goals won’t be tolerated.
The right individual will be attracted and excited about the hard challenges faced in this position and the opportunities that come from building a new branch and team from the ground up. They also recognize the need for rolling up their sleeves, wearing multiple hats and making it happen during the growth phase.
Role and Responsibilities
This is meant to be a general overview built around the time the branch starts to find its traction.
Sales
- First and foremost will be building sales revenue. Hiring targets will be based against revenue targets. You will be responsible for achieving overall branch sales target goals.
- Achieving personal sales target goals.
- Rollout of a vendor referral program.
- Ability to successfully create new business and build client relationships.
Leadership
- Strategy development with ownership with daily tracking and accountability.
- Responsible for mentoring, coaching and developing employees, recognizing strengths, weaknesses, and developing their skills and abilities
- Being dedicated, responsible, knowledgeable, a leader and a motivator
- Maintain a high degree of integrity and loyalty toward the company and brand
- Manage and maintain scorecards for the branch.
Project Management
- You will start with a skeleton crew as sales get ramped up. It’s anticipated that you will be on call and need to respond to projects for the first year or 2 as the team gets built out.
- Run quality control checks on projects
- Ensure top notch customer experience as measured against customer NPS scores.
These requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation:
- Able to stand, bend, kneel, reach, stoop, and occasionally lift and carry up to 50 lbs.
- Constantly operate a computer (including typing, reading).
- Frequently remain in a stationary position for extended periods of time.
- Constantly communicate in-person, virtually, and from a range of distances.
- Able to drive with clean record.
- Ability to travel for extended periods (up to 1 month at a time) for Catastrophe/Large Loss projects.
What We Offer:
- Competitive salary and bonus structure.
- Comprehensive benefits package, including health, dental and 401k match.
- Opportunities for career advancement within a rapidly growing company.
- A chance to make a significant impact on the lives of those affected by disasters.
Compensation Structure:
Salary : $95,000 - $110,000
