Business Analyst

As a Business Analyst, you have experience gathering and documenting product requirements. You have worked in a variety of systems environments and have at least a general understanding of the technology considerations and experience with UX teams and workflows. You are comfortable leading workshops, working meetings and presentations. You communicate in an empathetic, positive and friendly manner with a focus on clarifying business needs and customer service. Working with contractors, vendors and multiple processes and methodologies to manage requirements for all stakeholders.

You will :

• Business Process Re-engineering :
• Contributes to the analysis of business processes to identify and clarify requirements
• Contributes to improvements to business processes
• Is able to analyze and assess an organization's business model
• Requirements Documentation :
• Demonstrates an ability to express complex ideas clearly
• Facilitates analysis, classification and documentation of requirements
• Proposes an appropriate document-set for a project
• Publishes, distributes and facilitates sign-off of requirements documentation
• Manages changes to the requirements baseline
• Supports impact analysis on changes to requirement(s) through project lifecycle
• Eliciting Requirements :
• Gathers, clarifies and validates requirements
• Acts as interpreter who facilitates communication between clients and internal teams
• Anticipates, quantifies and resolves problems and issues with requirements
• Structured Analysis :
• Uses data and process modelling techniques to identify and clarify requirements
• Communicates with clients and internal teams to clarify and validate requirements
• Uses data and process modelling tools
• Testing :
• Demonstrates knowledge of testing strategies, plans and execution
• Participates actively in the development of testing strategies and plans
• Designs user acceptance testing plans
• Monitors user acceptance testing and responses to problems
• IT Fluency :
• Understands IT and project management concepts
• Uses desktop productivity applications at an superior level
• Is aware of the societal impact of information and information technology

You have :

What We Offer :

Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week.

We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

We continually review ranges to address skills, experience and markets. Base salaries are determined during our interview process, by assessing a number of factors that include, but aren't limited to, a candidate's experience and skills relative to the scope and responsibilities of the position. For current CM employees, tenure will also be a consideration.

Salary Range

80,000-$100,000 USD

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to [redacted].

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based : https : / / www.consumer.ftc.gov / articles / job-scams#avoid

If Canada based : https : / / www.canada.ca / en / services / finance / consumer-affairs.html

If U.K. based : https : / / www.gov.uk / consumer-protection-rights

If Costa Rica based : https : / / www.consumo.go.cr / educacion_consumidor / consejos_practicos.aspx

Salary : $80,000 - $100,000