People Team Intern

Who We Are

At Critical Start, we’re on a mission to make everyone a valued member of a winning team, united by an inspiring purpose: shaping the future of cybersecurity. Since 2012, we’ve been dedicated to safeguarding organizations from cyberattacks, preparing for evolving threats, and earning recognition for our innovative contributions to the industry.

We thrive in an agile, collaborative environment that fosters creativity and action. At Critical Start, innovation drives everything we do. We pioneered the first MOBILESOC app for on-the-go threat detection and response, automated alert resolutions to maximize efficiency, and cut alert investigation time by 99.3% - transforming the way cybersecurity teams work. Our team and customers genuinely value the impact we make every day.

Everything we do is grounded in our three core principles:

• Do what’s best for our customers.
• Do what’s best for our team members.
• Don’t do things that suck.

Want to hear more from our team? Watch this video to gain insights into life at Critical Start or check out our Glassdoor reviews for an inside look.

What can we offer you?

• A chance to make an impact every day—whether protecting customers or contributing to a greater mission.
• Collaboration with talented, supportive teammates who value accountability and growth.
• A commitment to continuous improvement, striving for excellence, and breaking past mediocrity.
• A culture of learning, innovation, and inclusivity, where every idea matters.
• Recognition for being at the forefront of the industry—we’ve received accolades that prove we’re doing something right.
• A supportive environment where you belong and your contributions truly matter, as one team member put it: “Every day presents new challenges and opportunities for growth, and the culture is unlike any other.

Who You Are

We’re looking for a People Team Intern to join our team at our Plano, TX headquarters. This in-person internship runs from May 19, 2025, to August 22, 2025, with an expected commitment of 30 hours per week at a rate of $20.00 USD per hour. Please note that relocation and expense reimbursements are not provided for this position. If you're ready to jump in and grow your professional expertise, apply today!

Our People Team includes Human Resources, Learning & Development and Talent Acquisition team members. We are passionate about fostering a high-velocity talent funnel while also providing an excellent candidate experience for our potential new Critical Crew members.

The ideal candidate is a highly motivated, detail-oriented, and personable individual with a strong interest in human resources and talent acquisition. You thrive in a fast-paced environment and are eager to learn and grow in the HR field. With a proactive attitude, you take initiative and are excited to contribute to the recruitment process. You are an excellent communicator, both in writing and in person, and enjoy collaborating with others to solve problems. You possess an elevated level of integrity and professionalism when it comes to managing sensitive information.

Whether you’re engaging with candidates or supporting the team behind the scenes, you’re passionate about helping people and supporting a positive work culture!

What You Will Be Doing?

As the People Team Intern, you will work with the Human Resources, Learning & Development and Talent Acquisition members in the U.S. and India on the following:

• Ensure a positive candidate experience during the interview process by assisting with interview scheduling with the ability to juggle multiple calendars.
• Assist with researching and sourcing new candidates via various platforms.
• Participate in employer talent branding efforts, which can include assisting with creating content for social media platforms (Facebook, LinkedIn, Instagram, etc.).
• Propose creative solutions, events, and/or campaigns to help attract candidates to our job postings.
• Update and edit job postings as needed.
• Support the day-to-day operations of HR, L&D and Talent team.
• Create and format various content including:
  • Social media and employer brand materials
  • Internal documents (PowerPoint presentations, New Hire Bios, Job Descriptions)
  • Onboarding/training materials and employee welcome kits
• Assist with Compliance research and reporting
• Assist with the New Hire Onboarding and Off Boarding life cycles.
• Help coordinate employee engagement activities and events; this can include creating fun/engaging posts for our internal Microsoft Teams channels.
• Assist in maintaining and possibly creating departmental, ERG, and other internal Intranet Pages.
• Coordinate training sessions, including scheduling and support in curating learning content for employees.
• Collaborate on global projects with the India-based People Team

What You Will Bring?

Required Qualifications: 

• Currently pursuing a bachelor’s degree in Human Resources or a related field, from an accredited institution.
• Experience with Microsoft Word, Excel, and PowerPoint is required.
• Possess an elevated level of integrity and professionalism when it comes to managing sensitive information.
• Excellent written and verbal communication skills with the ability to interact effectively with candidates and team members.
• Possess strong organizational skills and attention to detail.

Desired Qualifications:

• Experience with AI platforms (e.g., ChatGPT, Claude, or similar LLM tools) is a plus
• You love to work both collaboratively and independently

What It's Like Working Here

Imagine a dynamic, enjoyable, and rewarding work environment. We are professionals, and the work we do holds immense significance, like saving our customers from potential disasters. However, we believe in not taking ourselves too seriously. 

Prefer a casual dress code every day? No problem, as we find comfort enhances our thinking. 

Our workplace in Plano, TX offers open offices, collaborative meeting spaces, phone rooms, and wellness rooms. In the breakroom, friendly competition arises with games like ping-pong, bubble hockey machine, foosball, or the gaming machine. What harm does a little healthy competition among friends do? 

What does our Compensation and Benefits package entail? 

• Competitive salary with bonus potential 
• 100% employee coverage for healthcare/50% coverage for dependents 
• Unlimited PTO (Paid Time Off) policy 
• Paid Parental and Military Leave 
• Dental and Vision Plan 
• Employer-provided Life Insurance, Long-Term Disability, and Short-Term Disability coverage 
• Additional Voluntary Life Insurance coverage 
• 401(k) Plan with Matching Program 
• Mines Employee Assistance Program 
• Monthly Wellness Initiatives 
• Optional Pet Benefits Discount Plan 

We prioritize your privacy and security. Please note that Critical Start will never request financial information or sensitive personal data during the interview process. If you encounter any suspicious requests, do not respond and contact us directly at recruiting@criticalstart.com. Thank you for helping us maintain a safe and trustworthy hiring experience.

Critical Start welcomes people from all backgrounds and walks of life. One of our core values is to “Do what’s best for our employees,” and that starts with the hiring process by finding the best candidates and providing an environment that upholds equal employment opportunities for all employees and applicants, strictly prohibiting any form of discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

This policy encompasses all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

Mental and Physical Requirements 

It's important to note that specific physical and mental requirements may vary depending on the nature of the office job, organization, and individual responsibilities. 

Physical:  

• Stationary position for extended periods of time. 
• Constantly operate a computer.  
• Occasionally you may be required to move equipment or other items up to 20 lbs. 
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. 

Mental:  

• Must be able to apply established protocols in a timely manner. 
• Make timely decisions in the context of workflow. 
• Ability to complete tasks and perform in situations requiring speed deadlines, or productivity quota. 
• Ability to work effectively and efficiently in high stress situations. 
• Ability to simultaneously address multiple complex problems. 

For positions that can or will be performed, in whole or in part, remotely within the U.S., range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, experience, performance in the role and potential for revenue generation (sales roles only).

Compensation:

The total compensation range (hourly) being offered for this role is $20.00 USD/per hour.

Additional Compensation:

This role is not eligible for additional or other forms of compensation.

Employment Benefits:

This role is not eligible for additional benefits. 

Application Deadline:

The application deadline for this position is April 30, 2025.

How to Apply:

Interested candidates are invited to visit our career site and apply for the position: https://www.criticalstart.com/careers/

Salary : $20