What are the responsibilities and job description for the Risk Manager position at CRM Residential?
Position Title: Risk Manager
FLSA Status: Exempt
Position Summary
The Risk Manager is responsible for identifying, assessing, and mitigating risks across the property management portfolio. This includes implementing risk management strategies, ensuring compliance with applicable laws and regulations, and minimizing the financial and operational impact of potential risks. The Risk Manager will collaborate with senior leadership and on-site teams to develop and maintain effective risk management practices.
Essential Duties and Responsibilities
- Risk Identification and Assessment: Conduct risk assessments to identify potential hazards, vulnerabilities, and liabilities across properties. Evaluate existing risk controls and recommend improvements.
- Compliance and Policy Management: Ensure company operations adhere to federal, state, and local regulations. Develop, implement, and maintain risk management policies and procedures. Collaborate with legal counsel to manage contractual risks.
- Insurance and Claims Management: Oversee the procurement and renewal of insurance policies, including property, liability, and workers’ compensation. Manage insurance claims, ensuring timely reporting, resolution, and documentation.
- Emergency Preparedness and Safety: Develop and implement emergency response plans for natural disasters, security breaches, and other crises. Conduct regular safety audits and coordinate training for property staff.
- Data Analysis and Reporting: Analyze risk data to identify trends and provide actionable insights to senior leadership. Prepare detailed reports and presentations on risk exposures and mitigation strategies.
- Training and Development: Train employees on risk management and safety protocols. Build awareness across the organization regarding best practices in risk prevention and mitigation.
Qualifications and Requirements
Education: Bachelor’s degree in Risk Management, Business Administration, or a related field. (Professional certifications such as ARM, CRM, or CPCU are a plus.)
Experience: Minimum of 5 years in risk management, preferably in property management or real estate.
Skills:
- Strong knowledge of risk management principles, insurance, and compliance.
- Excellent analytical, problem-solving, and decision-making skills.
- Effective communication and interpersonal abilities.
- Proficiency in risk management software and Microsoft Office Suite.
Other: Ability to travel to property sites as needed. Strong organizational skills and attention to detail.
Key Performance Indicators (KPIs)
- Reduction in incidents and claims across managed properties.
- Compliance audit pass rates.
- Timeliness of risk mitigation implementation.
- Employee training participation and effectiveness.
Work Environment
The Risk Manager will work in an office setting with occasional travel to managed properties. Work hours are typically Monday through Friday, with additional hours as needed during emergencies.
