What are the responsibilities and job description for the Field Engineer position at Croft Production Systems, Inc.?
CROFT is a diversified natural gas and oilfield equipment company that offers a full product and service portfolio of production/ processing equipment and a proprietary suite of emissions-free technology, all focused on delivering turnkey solutions.
For more information about CROFT go to https://www.croftsystems.net/about-us/mission-vision-values/.
Job Summary
Field Engineer will be responsible for technical support for the service division in installing, servicing, and troubleshooting natural gas processing products. Field escalated issues will be handled by this position which may require field visits to better dioagnsoe the issues. They will track non-conformances and quality control issues in the field for review and implementation of solutions for long-term gains. This equipment falls into the application of dehydration, CO2 and H2S rejection, BTU reduction, NGL Recovery and More. They may conduct trainings internally and with clients on processes.
Primary Duties & Responsibilities
• Handle escalated issues of services with natural gas processing equipment at the wellhead, midstream or gas gathering facilities or downstream locations.
• Maintains great rapport with customers, follow operation instructions, troubleshoots breakdowns, maintain supplies and monitoring perform preventative maintenance.
• Review documented service and installation actions by completing forms, report, logs and records.
• Utilize internal software and technology (Outlook, Microsoft systems, tablets, smartphones, etc.).
• Ensure full compliance with company policy's and all applicable federal, state, and local laws and regulations as related to job function.
• Perform job in a safe manner, and ensure a safe workplace, including reporting unsafe work conditions and safety violations.
• Perform other duties as assigned.
Educational/Training/Experience
Education:
- Engineering Science bachelor’s degree preferred; OSHA and Safety certifications preferred; ISO 9000/9001/9904 experience and working knowledge preferred.
License/Certification:
- Must complete safety and certification training on an annual basis and complete and successfully pass internal modules within 90 days of the introductory period of employment.
Experience:
- Experience is preferred. Service experience in the oil and gas industry preferred.
- Ability to communicate and respond to questions in a professional and knowledgeable manner; multi-task and remain detailed and organized; always maintain confidentiality.
- Ability to follow specific instructions and adhere to safety guidelines.
- Must have a valid state-issued Driver’s License as required to drive 100% on company business.
Working Conditions & Physical Demands
Working in Outdoor Environment: Yes
Potential Exposure to harmful chemicals: Yes
Our Offer
Job Type: Full-Time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Vision insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- MEIB (Medical Insurance Bank)