What are the responsibilities and job description for the Automotive Service Writer/Advisor position at Crom Automotive Inc.?
About us
Crom Automotive Inc. is a family owned automotive repair business in Jacksonville, NC. We have served Jacksonville, Camp LeJeune and surrounding areas for over 30 years. We are professional, streamlined, and team oriented. Our goal is to provide the very best customer satisfaction experience.
* Ideal candidates thrive in a fast-paced environment. * Must be knowledgeable in computer applications and industry specific software. * Experience in sales and customer relations a must.
Other Qualifications;
- Problem solving and listening skills a plus.
- Candidate should have ability to efficiently schedule work Must be capable of;
- providing a professional atmosphere for customers and fellow employees,
- invite customers in and enter all required information on a job ticket,
- schedule appointments or "reservations" with customers.
- Estimate cost of mechanical, electrical, or other repairs
- Work with customer and technician to identify required maintenance
- Keep customer aware of job status, completion times, and updates as needed throughout the day
- Have knowledge of electronic payment systems.
Job Type: Full-time
Pay: $41,839.00 - $58,670.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Days:
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $41,839 - $58,670