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Automotive Service Writer/Advisor

Crom Automotive Inc.
Jacksonville, NC Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 5/3/2025

About us

Crom Automotive Inc. is a family owned automotive repair business in Jacksonville, NC. We have served Jacksonville, Camp LeJeune and surrounding areas for over 30 years. We are professional, streamlined, and team oriented. Our goal is to provide the very best customer satisfaction experience.
* Ideal candidates thrive in a fast-paced environment. * Must be knowledgeable in computer applications and industry specific software. * Experience in sales and customer relations a must.

Other Qualifications;

  • Problem solving and listening skills a plus.
  • Candidate should have ability to efficiently schedule work Must be capable of;
  • providing a professional atmosphere for customers and fellow employees,
  • invite customers in and enter all required information on a job ticket,
  • schedule appointments or "reservations" with customers.
  • Estimate cost of mechanical, electrical, or other repairs
  • Work with customer and technician to identify required maintenance
  • Keep customer aware of job status, completion times, and updates as needed throughout the day
  • Have knowledge of electronic payment systems.

Job Type: Full-time

Pay: $41,839.00 - $58,670.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Work Days:

  • Monday to Friday
  • Rotating weekends

Work Location: In person

Salary : $41,839 - $58,670

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