What are the responsibilities and job description for the Director of IT position at CROM, LLC?
The Director of IT manages all aspects of the Company’s IT infrastructure and cybersecurity operations. This includes the strategic planning, implementation, and management of the Company’s computer systems including the design, development, installation, operation, and maintenance of its hardware, software, and communications networks. This position play’s a pivotal role in ensuring the security, scalability, and reliability of the technology systems and aligning IT initiatives with business objectives while safeguarding the network and data from evolving cyber threats.
As a TEAM Member at CROM, LLC You Will Enjoy
1. Excellent salary and benefits
2. Medical Insurance with company contribution
3. Other Insurance types offered including Dental, STD, LTD, Life and Accident
4. 401(k) program with a corporate match
5. Paid Time Off
6. Structured, solutions-oriented, and professional environment
7. Autonomy and resources to do your job
Essential Duties & Responsibilities
- Leadership & Strategic Planning:
- Lead and manage the IT Infrastructure and Cybersecurity teams, ensuring alignment with organizational goals.
- Develop and execute the strategic roadmap for IT infrastructure, cybersecurity, and systems architecture.
- Provide vision and leadership for the design, planning, and implementation of critical IT systems, networks, and cybersecurity frameworks.
- Collaborate with senior leadership to define IT priorities and ensure they meet business requirements and compliance regulations.
- Infrastructure Management:
- Oversee the design, implementation, and maintenance of a secure, scalable, and high-performing IT infrastructure.
- Manage data centers, servers, cloud environments, networking, and storage systems.
- Ensure optimal performance, availability, and capacity planning for all IT infrastructure.
- Develop and enforce infrastructure best practices, including disaster recovery, business continuity, and backup systems.
- Cybersecurity Oversight:
- Lead and enhance the organization’s cybersecurity strategy to protect critical systems, data, and networks from internal and external threats.
- Manage and continuously improve cybersecurity measures, including firewalls, encryption, intrusion detection/prevention systems, and security monitoring tools.
- Monitor emerging cybersecurity trends and implement proactive measures to mitigate risks.
- Conduct regular risk assessments, vulnerability assessments, and penetration testing to identify and address potential security weaknesses.
- Incident Management & Response:
- Develop and implement incident response plans, ensuring the team is prepared for any disaster recovery or cybersecurity incidents.
- Lead efforts to investigate security breaches, manage forensic analysis, and develop corrective actions to prevent future incidents.
- Collaborate with external agencies and vendors when necessary for advanced threat analysis and resolution.
- Team Development & Management:
- Mentor, guide, and develop the IT Infrastructure and Cybersecurity teams, ensuring a culture of continuous learning and improvement.
- Recruit, onboard, and manage talent to ensure the IT department is staffed with the skills necessary to meet business and security needs.
- Foster cross-functional collaboration between IT, development teams, and other departments to ensure comprehensive solutions.
- Budgeting & Vendor Management:
- Develop and manage the IT infrastructure and cybersecurity budget, ensuring cost-effective solutions that meet organizational needs.
- Evaluate, select, and manage relationships with third-party vendors and service providers for infrastructure and cybersecurity tools and services.
- Ensure contracts and SLAs with vendors meet performance and security requirements.
- Reporting & Compliance:
- Regularly report on IT infrastructure performance, cybersecurity risks, and ongoing initiatives to executive leadership and stakeholders.
- Maintain documentation for all infrastructure systems, security policies, and incident response plans.
- Ensure adherence to regulatory, legal, and industry standards for cybersecurity and data protection.
Minimum Qualifications: Education, Experience, and Skills
- Excellent communication skills (verbal & written)
- Bachelor’s degree in Computer Science, MIS, BCIS, or related technical field, with additional technical certifications
- 8-10 years of related Information Technology/Security experience in IT infrastructure management
- In-depth knowledge of IT infrastructure components (servers, networks, cloud platforms) and cybersecurity technologies
- Proficient in Microsoft Office, Azure and M365 administration
- 5 years of technology and project management with integration and maintenance management of third party SAAS providers
- Hands-on experience with firewalls, VPNs, intrusion detection/prevention systems, endpoint security, and encryption technologies.
- Strong knowledge of cloud security (AWS, Azure, Google Cloud) and hybrid environments.
- Certifications in cybersecurity or IT infrastructure (e.g., CISSP, CISM, CISA, CCSP, AWS Certified Solutions Architect) are highly desirable.
Working Conditions
- Normally seated with freedom of movement on a regular basis, operating office machines and handling light materials and supplies.
- Normal exposure to office environment. Occasional exposure to warehouse and manufacturing environment.
- Ability to lift up to 25 lbs.
- May spend extended periods operating desktop computer, requiring hand-eye coordination and finger dexterity; and communicating face-to-face, on the telephone and in writings.
- Periodic physical activity requires walking, climbing, bending, standing, pushing, pulling, lifting, and stooping.
EEO Statement: CROM, LLC is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. EEO/VETS/DISABILITY
