What are the responsibilities and job description for the Field Service Technician position at Cromer Material Handling?
Join Our Growing Company! Where Service Is Everything!
Field Service Technician, Full Time
Salary Range: $33.00/HR to $40/HR DOE - $2,000 Sign On Bonus
Branch Location: Las Vegas, NV
Technician Assigned Service Area: Las Vegas, NV
Why Cromer?
- Full time/Monday to Friday
- 12 days of paid fundamental training
- Company uniforms, vehicle and technology provided
- Boot reimbursement, tool reimbursement, safety glasses discount, tuition reimbursement
- Medical, Dental, Vision, Supplemental, Life Insurance and Wellness programs
- 401k/Profit Sharing
- PTO/Sick Days
- Training and development
- Competitive pay
- Referral program
- And so much more!
The Field Service Technician is responsible for the diagnosis and repair of forklifts at our customer locations. The Field Service Technician will be provided a company service van with parts inventory to provide repairs.
Job Duties:
- Answers phone calls from technicians and customers, providing technical support to fix issues.
- Assists technicians to diagnose issues, troubleshoot problems, and repair issues properly.
- Perform forklift planned maintenance services and breakdown repairs.
- Maintain a company service vehicle and parts inventory.
- Perform in a team environment.
- Must be dependable, punctual, and able to maintain a good attendance record.
- Maintain positive customer relations and approach all situations in a tactful and professional manner.
- Lift 50 lbs or more.
Qualifications:
- High School Diploma or equivalent. Vocational or technical certification preferred.
- 2 - 4 or more years of forklift maintenance experience in a service technician role in the material handling industry preferred.
- Other maintenance experience will be considered (military, automotive/diesel, building maintenance, etc.)
- Must have own hand tools.
- Comprehensive knowledge of electrical, hydraulic, and mechanical operations.
- Welding experience a plus.
- Dock leveler and roll-up door experience, a plus.
- Have a valid NV Driver’s license and a safe driving record.
- Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner.
- Basic computer knowledge.
About us:
Cromer Material Handling has been the West Coast’s trusted material handling provider since 1989, with new and used forklifts, rentals, warehouse systems, training, parts, and service. Conveniently located in Fresno, CA, Sacramento, CA, Manteca, CA, Bakersfield, CA, Santa Maria, CA, Oakland, CA, and Las Vegas, NV., our team is dedicated to finding a solution for your equipment needs with the highest level of service.
Cromer, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary : $33 - $40
