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Operations Specialist I

Cross Country Healthcare Inc
Las Vegas, NV Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Operations Specialist I

Arizona, USA

  • Nevada, USA
  • New Mexico, USA
  • Utah, USA
  • Virtual

Req #4648

Tuesday, January 7, 2025

Cross Country is looking for top talent to join our team! Cross Country is a market-leading, tech-enabled workforce solutions and advisory firm with more than four decades of industry experience and insight helping clients tackle complex labor-related challenges. Diversity, equality, and inclusion are at the heart of the organization's overall corporate social responsibility program as t is closely aligned with our core values to create a better future for its people, communities, and stockholders. Most recently named one of the 'Top Places to Work' by US News and World Report, and a Most Loved Workplace by Newsweek Magazine, Cross Country is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval for Health Care Staffing Services Certification with Distinction.

  • This position operates 9 : 00am-5 : 30pm PST

    • BASIC PURPOSE :

    The Operation Specialist I is responsible for coordinating and managing all services requested by the school, placing the highest caliber of Education Professionals to our clients. These services include working as a liaison between schools and Cross Country Education field employees, fulfilling day-to-day requests as well as long-term services. May handle special assignments, in person and virtual orientations with employees and schools. Works with minimal supervision.

    ESSENTIAL FUNCTIONS :

  • Offer assignments at client facilities to qualified field staff
  • Provide first level support to both filed staff and clients
  • Manage open orders and fill open shifts with qualified field staff
  • Answer phones, text, and email correspondence between schools and Cross Country Education field staff and prioritize tasks as needed
  • Foster and maintain excellent relationships between clients, field staff, and corporate team
  • Data entry (orders, employee files, etc.)
  • Contributes to quality control checks
  • Other relevant duties as assigned by management

    • QUALIFICATIONS :

  • 1 year of data entry
  • 1 year of office experience
  • 2 year of customer service experience
  • Strong Computer / Technological skills using Microsoft Office programs (i.e. Excel, Word, and PowerPoint)
  • Strong problem solving and analytical skills.
  • Ability to communicate effectively.
  • Strong time management and organizational skills.
  • Preferred Qualifications :
  • 2 year office experience, or similar
  • 3 year of customer service experience
  • Experience using Google Drive (i.e. Google Docs, Google Sheets, Google Forms)
  • Education :
  • High School or equivalent required.
  • Some college preferred; or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

    • Company equipment(laptop, monitor, keyboard, mouse headset) will be provided directly to you for use during employment.

    Benefits

    Cross Country offers a competitive compensation, benefits, and wellness program, including Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance, 401(k) plan, Tuition Assistance, and Pet Insurance. The company offers a variety of Wellness options through Burnalong, which offers a robust online platform of classes and programs as well as local gym access.

    Cross Country is an EEO employer - M / F / Veteran / Disability.

    IND123

    Other details

  • Job Family

    • Recruitment

  • Job Function

    • NMGR

  • Pay Type

    • Hourly

  • Min Hiring Rate

    • 21.00

  • Max Hiring Rate

    • 21.00

    Apply Now

  • Arizona, USA
  • Nevada, USA
  • New Mexico, USA
  • Utah, USA
  • Virtual

    • Share this job :

    Salary : $21

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