What are the responsibilities and job description for the Bilingual Billing/ Payroll Coordinator position at Cross Country Healthcare?
Cross Country Healthcare is looking for top talent to join our team! Cross Country Healthcare, Inc. (CCH) is a leader in providing total talent management including strategic workforce solutions, contingent staffing, permanent placement and other consultative services for healthcare clients. Leveraging over 35 years of expertise and insight, CCH solves complex labor-related challenges for clients while providing high-quality outcomes and exceptional patient care. As a multi-year Best of Staffing® Award winner, CCH is committed to excellence in delivery of its services and was the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction.
BASIC PURPOSE:
The Billing Coordinator is responsible for reviewing a high volume of payroll/billing records weekly. They send weekly/monthly invoices. They are responsible for quality control checks, employee/payroll liaison, updating employee files and preferences, updating billing contacts and preferences, assist with processing high volumes of weekly or monthly invoices, responding to billing inquiries.
ESSENTIAL FUNCTIONS:
Benefits
Cross Country Healthcare offers a competitive compensation and benefits program including: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance, 401(k) plan, Tuition Assistance, and Pet Insurance.
Cross Country Healthcare is an EEO employer - M/F/Veteran/Disability
BASIC PURPOSE:
The Billing Coordinator is responsible for reviewing a high volume of payroll/billing records weekly. They send weekly/monthly invoices. They are responsible for quality control checks, employee/payroll liaison, updating employee files and preferences, updating billing contacts and preferences, assist with processing high volumes of weekly or monthly invoices, responding to billing inquiries.
ESSENTIAL FUNCTIONS:
- Assist during the field employee onboarding process
- Payroll data entry, as needed (late timesheets/service logs)
- Create payroll and billing reports
- Audit payroll reports and data entry for accuracy
- Reconcile and resolve timesheet discrepancies
- Process Field employee record changes
- Follow-up with employees and clients regarding missing timesheets/service logs
- Enters reimbursements
- Enter sick and vacation hours
- Enter incidents
- Update employee files as necessary
- Update client billing contact information
- Assist with preparation/processing weekly and monthly invoices
- Send invoices
- Communicates with clients and employees regarding payroll and billing inquiries
- Monitor payroll and invoice email inboxes
- Maintain timesheet records
- Quality control checks.
- Other duties and projects as assigned
- 1 year of billing and/or payroll experience in related field
- 1 year of data entry experience required
- Bilingual in Spanish required
- Customer service a plus.
- Strong Computer/Technological skills using Microsoft Office programs (i.e. Excel, Word, and PowerPoint)
- Strong problem solving and analytical skills.
- Ability to communicate effectively.
- Strong time management and organizational skills.
- Knowledge and ability to work with word processing, spreadsheets, and database systems
- High School diploma or equivalent required.
- Some college preferred.
Benefits
Cross Country Healthcare offers a competitive compensation and benefits program including: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Voluntary Insurance, 401(k) plan, Tuition Assistance, and Pet Insurance.
Cross Country Healthcare is an EEO employer - M/F/Veteran/Disability
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