Trainee Customer Service Agent

Job Overview:

We are looking for a Trainee Customer Service Agent to join our team. This is a fully on-site role (no remote work) where you will receive hands-on training in customer service, sales support, and brand promotion. If you are eager to learn, have excellent communication skills, and enjoy working with people, this is the perfect opportunity to start your career!

Responsibilities:

• Engage with customers face-to-face to provide product and service information.
• Deliver exceptional customer service to ensure customer satisfaction.
• Assist with customer inquiries, concerns, and feedback in a professional manner.
• Support the sales and marketing teams by providing accurate product details.
• Learn and apply customer service techniques to enhance brand experience.
• Maintain accurate customer records and interactions.
• Participate in training sessions and workshops to develop skills.

Requirements:

• No prior experience required—full training provided.
• Strong communication and problem-solving skills.
• A positive and customer-focused attitude.
• Ability to work in a fast-paced, team-oriented environment.
• Must be available to work on-site in Manhattan, NY—no remote work.
• Legal authorization to work in the U.S.

What We Offer:

• Competitive base salary with performance-based incentives.
• Comprehensive training in customer service, sales, and marketing.
• Clear career growth opportunities, including leadership development.
• A dynamic and supportive team environment.
• Regular team-building activities and networking opportunities.

If you're ready to kickstart your career in customer service and marketing, apply today and join our growing team!

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k) matching
• On-the-job training
• Paid time off
• Parental leave
• Professional development assistance

Shift:

• Day shift

Location:

• NY 10036, United States (Required)

Work Location: In person

Salary : $65,000