What are the responsibilities and job description for the Customer Service Representative - Hays position at Cross Manufacturing, Inc.?
Overview:
With over 75 years experience, Cross Manufacturing, Inc. exists to glorify God by helping feed the world physically and spiritually. We design, manufacture, and market hydraulic components to meet needs worldwide. Our Core Values are to do the right thing, live within our means, and be dependable. Cross is seeking a Customer Service Representative at our Hays or Lewis location.
Job Responsibilities:
The Customer Service Representative offers complete customer service and support, assisting customers with technical inquiries and processing customer orders promptly and accurately. This position communicates frequently and professionally with customers and internal team members to ensure consistent customer satisfaction.
Requirements:
A successful candidate has excellent communication skills, is detail-minded, and works well as part of a team.
Desired Qualifications:
· Prior customer service experience preferred
· Strong computer skills, including Microsoft Office
· Farm, agriculture, hydraulic or equivalent related knowledge
Compensation and Benefits:
In return for these requirements and responsibilities, Cross offers competitive compensation and an excellent benefits package.
Application Procedure:
Cross Manufacturing, Inc. utilizes the Culture Index Survey, a wordlist which measures employee and applicant work-related temperaments and behaviors. We use this information to better understand, recruit, manage, and motivate our employees at all levels of the organization. Please complete this 5-7 minute survey in order to be considered - https://go.cultureindex.com/s/3C80720000
Send cover letter and resume to hr@crossmfg.com. Please reference the listing by job title.
Post-offer drug testing is required.
Cross is an equal opportunity employer.
www.crossmfg.com
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Location: In person
