What are the responsibilities and job description for the Front Desk Administrator position at Cross Resource Group?

Job Description

Plant Administrator

Department : Operations

Location : West Jordan, UT

FLSA : Non-Exempt

Position Overview :

The Plant Administrator provides comprehensive administrative and operational support for a manufacturing facility with approximately 350 employees. This role requires strong customer service, communication, and organizational skills. The position follows a Monday through Friday schedule, 8 : 00 AM to 4 : 30 PM (with a 30-minute unpaid lunch).

Key Responsibilities :

Serve as the primary point of contact for visitors, ensuring a seamless check-in process, coordinating security access, and directing guests to the appropriate contacts.
Work closely with the Safety Manager to maintain and distribute PPE and safety supplies at the front desk, ensuring all visitors and contractors comply with safety protocols.
Administer Visitor / Contractor Safety Training and ensure compliance with site requirements.
Manage the security badge system , issuing and replacing badges while maintaining accurate records of plant access for employees, visitors, and contractors.
Answer and direct phone calls to the appropriate department or personnel.
Provide administrative support to HR and other departments, including document preparation, copying, scanning, faxing, laminating, and organizing files.
Track and manage employee lockers and uniform services .
Audit office supply inventory and ensure availability of essential materials.
Oversee coffee supply management , including ordering and stocking.
Maintain front desk, break room, gym, and conference rooms, ensuring cleanliness and accessibility.
Update internal plant communications , including digital screens, bulletin boards, and time clock postings.
Coordinate and schedule meetings and conferences , including catering orders.
Prepare and distribute swag for onboarding, career fairs, and employee engagement events , including managing vending machine coupons.
Perform additional duties as assigned by HR or the Leadership Team .

Qualifications & Skills :

High School Diploma or equivalent required.

1-3 years of experience in customer service, administration, or clerical roles .

Ability to manage multiple priorities simultaneously with minimal supervision.

Strong team collaboration skills and ability to work effectively across departments.

Excellent verbal and written communication skills .

Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, etc.).

Detail-oriented with a passion for supporting a safe and organized work environment .

Physical Requirements :

Frequently required to stand, walk, use hands , and reach for objects.

Ability to bend, stoop, kneel, crouch, and twist neck / head as needed.

Must be able to lift up to 20 lbs. repetitively.

Requires normal hearing and vision , including color perception.

Occasionally required to climb stairs .

Work primarily in an office setting with prolonged sitting at a desk.

This role is ideal for a detail-oriented professional who thrives in a fast-paced environment , enjoys working with people, and has a strong ability to manage administrative tasks efficiently while supporting plant operations.

Benefits- Healthcare, Disability, Life Insurance elgible after 30 days.

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