IT Technician

Job Description:

Serve as an IT Technician on the Division helpdesk team. Provide telephone, remote, email, and in-person desktop and printer support. Inventory, setup, configure, & deploy end-user computer systems and Apricorn encrypted hard disk drives. Create and update helpdesk trouble tickets. Manage Windows Active Directory user accounts & group memberships. Must be able to work in a team environment.

Required Education, Knowledge, Skill and Abilities:

• Must have a HS Diploma or Equivalent
• 0-2 years supporting Windows desktop OS and MacOS systems (7, 10, 11);
• Windows Active Directory Environment; desktops, laptops, printers, applications, OS, and firmware maintenance.
• Strong work ethic, excellent communication skills and strong people skills.
• Must have a valid driver's license and submit to a MVR check
  
  

Dress Code:

Business Casual

Monday – Friday 8- 5 pm

Join the Cross Resource Group Team!

At Cross Resource Group, we value our employees and are dedicated to providing a rewarding and inclusive work environment. We are proud to offer a competitive and comprehensive benefits package to meet the diverse needs of our team.

Employee Benefits Include:

• Healthcare Insurance: Comprehensive coverage to ensure access to quality healthcare.
• Dental Insurance: Robust coverage for optimal oral health.
• Vision Insurance: Regular exams and corrective lenses covered.
• Disability Insurance: Short and long-term coverage protecting against loss of income due to illness or injury.
• Life Insurance: Providing financial security and peace of mind for our employees and their loved ones.
  
  

Why Choose Us?

Become a part of a dynamic team committed to professional growth and development. Explore our job openings and experience the rewards of being part of a company that values your health, happiness, and success.