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IT Technician

Cross Resource Group
San Antonio, TX Full Time
POSTED ON 1/16/2025 CLOSED ON 3/12/2025

What are the responsibilities and job description for the IT Technician position at Cross Resource Group?

Job Description:

Serve as an IT Technician on the Division helpdesk team. Provide telephone, remote, email, and in-person desktop and printer support. Inventory, setup, configure, & deploy end-user computer systems and Apricorn encrypted hard disk drives. Create and update helpdesk trouble tickets. Manage Windows Active Directory user accounts & group memberships. Must be able to work in a team environment.

Required Education, Knowledge, Skill and Abilities:

  • Must have a HS Diploma or Equivalent
  • 0-2 years supporting Windows desktop OS and MacOS systems (7, 10, 11);
  • Windows Active Directory Environment; desktops, laptops, printers, applications, OS, and firmware maintenance.
  • Strong work ethic, excellent communication skills and strong people skills.
  • Must have a valid driver's license and submit to a MVR check

Dress Code:

Business Casual

Monday – Friday 8- 5 pm

Join the Cross Resource Group Team!

At Cross Resource Group, we value our employees and are dedicated to providing a rewarding and inclusive work environment. We are proud to offer a competitive and comprehensive benefits package to meet the diverse needs of our team.

Employee Benefits Include:

  • Healthcare Insurance: Comprehensive coverage to ensure access to quality healthcare.
  • Dental Insurance: Robust coverage for optimal oral health.
  • Vision Insurance: Regular exams and corrective lenses covered.
  • Disability Insurance: Short and long-term coverage protecting against loss of income due to illness or injury.
  • Life Insurance: Providing financial security and peace of mind for our employees and their loved ones.

Why Choose Us?

Become a part of a dynamic team committed to professional growth and development. Explore our job openings and experience the rewards of being part of a company that values your health, happiness, and success.
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