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Service Technician I - Scale

Cross Technologies Inc.
Charlotte, NC Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 4/19/2025


Job Summary:

Scale Service Techs Level I work mostly on their own in the field to calibrate and / or repair customer’s industrial scales. Candidates must have strong computer skills, be in good physical condition, enjoy solving technical problems and being part of a team. Upon completion of calibration, the service tech enters data into calibration software and creates a Certificate of Calibration for the customer. They work some overtime and weekend hours.


Essential Functions:

  • Maintenance, calibration and / or repair of Industrial Scales

  • Respond to Call Service (Emergency) to fix and repair Customer’s Scales – calls could be during or after working hours. Must be willing to work some overtime and weekend hours – may also include some overnight travel.

  • Consistently maintain good work attendance and productive work ethic.


Minimum Requirements / Qualifications:

  1. Strong mechanical, electronic and / or technical background in industrial environment

  2. Valid driver’s license and clean driving history required

  3. Class B CDL license a plus

  4. Welding and/or Concrete knowledge is a plus

  5. Strong interpersonal and customer service skills

  6. 2 Year Technical Degree preferred but not required

  7. Military service or calibration experience a plus

  8. Computer literate

  9. Performance driven and customer focused

  10. Local travel, occasional overnights required


Core Competencies:

  1. Commitment to Excellence - Check your work

  2. Customer Relationship Management - communicate with customers to deliver better service

  3. Methodical Approach - troubleshooting

  4. Team Building


Physical Demands of the Position:

Stands greater than four hours at a time

Stoops and bends below knee level 8 – 10 times an hour

Lifts and carries less than 100 pounds repetitively

Climbs stairs more than four times in an eight hour shift

Pushes / pulls objects greater than 25 pounds

Reaches out; Reaches overhead

Repetitively uses feet to walk and to drive

Repetitively uses hands

Grips with hands




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